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La Quinta Inn & Suites Tacoma - Seattle
- Hospitality
- Tacoma, WA
About this business
Location details
1425 E 27th St, Tacoma, WA, 98421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Would not stay here again Cleanliness was an issue in the hallways of our level (4) as well as in our room Staff was friendly
Business response:
Thank you for the compliment about friendliness, and thank you for the feedback on housekeeping. I will work with them. Have a great day.
Pleasant Very sketchy area, not walkable area full of vagrants. We were on 5th floor and heard yelling from street all night long.
Business response:
I am so sorry to hear they woke you up. I will talk with security about keeping it quiet. Thank you for letting me know and thank you for staying with us.
Poor Everything The facility was terrible, the food was bland, and the service was bad.
Business response:
Thank you for your review. I am sorry you did not enjoy your stay and hope you spoke with a manager during your stay so that we had the opportunity to make it right for you. Thank you for staying with us! ST - AGM
Disappointing!. The biscuits were so hard that the gravy didn't even soften them. Nothing else offered except waffles. The boiled eggs were good.
Business response:
Thank you for your review. I am glad you enjoyed our breakfast eggs! I do apologize for the biscuits and hope you let the server know so that we could correct it. Thank you for staying with us! ST - AGM
My stay was ok. Didn’t really care for the location of the hotel. Did not care for the breakfast. The front lobby area was a comfortable area with a lot of room to visit with family and co workers
Business response:
Thank you for your review. I am glad you enjoyed the hotel and your stay! Thank you for staying with us. ST - AGM
Very Disappointing check In procedure The booking did not show up on the system , it took the lady on the counter 45 minutes to check us in and this was at 11 pm at night. Finally after calling booking.com we got help from them. The Reception lady was very poorly trained , her understanding to look for a 3rd party booking was very poor. Very disappointing experience , at that late hour , after a long flight from the east coast. The location for us worked out
Business response:
Thank you for your review. I am glad our location worked out for you! I do apologize for the difficulty in finding your reservation. Please understand that when you reserve with a third party it can make it more difficult to take care of your reservation, since it was not booked directly into our system and we have to rely on an outside party to confirm what you have reserved. Thank you for staying with us! ST - AGM
Other than slow service in the restaurant, my stay was satisfactory. Ate dinner in the restaurant and although the waitress was very nice, everything took forever to get. Wasn’t crowded at all, so it didn’t make sense? Ordered a salad, so you think that would have come quickly, but it took close to 20 minutes?
Business response:
Thank you for your review. I am glad to see that your stay worked out for you, though I am sorry that your meal didn't arrive as quickly as you would have liked, my apologies. Thank you for staying with us. ST - AGM
Lousy This facility was dirty!
Business response:
I am sorry we did not meet your expectations. Feel free to always let us know when we can be of assistance and even move you to another room that you may prefer. I will talk with my housekeeping department. Thank you for staying with us. JB - GM
Not good! 1. First room assigned on the 4th floor smelled of smoke even though it was a nine smoking room. 2. 2nd room assigned on the 7th floor had urinal odor the moment we walked in. So bad we had to purchase an air freshener to spend time in that room. Staff was courteous and helpful
Business response:
I am so sorry to hear your concerns. I will work with my housekeeping department, but always feel free to come talk with us so we can assist you with your stay. JB - GM
Frequently asked questions about La Quinta Inn & Suites Tacoma - Seattle
How is La Quinta Inn & Suites Tacoma - Seattle rated?
La Quinta Inn & Suites Tacoma - Seattle has a 3.8 star rating with 6,395 reviews.
When is La Quinta Inn & Suites Tacoma - Seattle open?
La Quinta Inn & Suites Tacoma - Seattle is closed now. It will open at 12:00 p.m.