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La Quinta Inn & Suites Waxahachie
- Hotels
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pleasant
Why I will NOT stay here again! I was charged twice for my room. When I called to ask "why?", nobody could tell me. I was told of a $25 charge that would be refunded, but I was charged $93.14 and $68.14. I still have not been refunded my money, and it has been more than 24 hours since my check out. I loved the location, the cleanliness, and the convenience of this hotel. The monetary charges and lack of knowledge as to "why?" Will prevent me from staying here again. I loved the location, the cleanliness, and the convenience ... read more
Bad
Poor breakfast food.
Business response:
Mr.George, We apologize for the inconvenience faced by you regarding breakfast. We will surely forward your valuable feedback to our team for improvements. If you have any further feedback or suggestions regarding your stay, please write to us. We assure you the best of our services at all times.
Fair
Fair It was very loud and noisy we were on the 3rd floor and couldn't even get any sleep all you heard was people laughing and cutting up and slamming doors all night... Also there was an additional $25 fee that they do not tell you about before you get their to check in It was nice and clean
Business response:
Ms.Patsy, Thank you for your feedback. We do apologize for the noise. Our staff tries its best to accommodate and provide the best service for all guest with every situation, we will surely forward your feedback with management and try our best to prevent this situation. Rest assured for an additional fee, we will investigate your concern with the team and get back to you. Thank you for letting us know about our problem area and we will do the best we can during your next visit!
Was very dissappointed in our stay. After spending 12.5 hours on the road, we stopped for the evening. Got to our room and the TV was out of service. Contacted Front Desk and was informed that several of the TV's were out of service and they had a list for the cable company to repair. Went to rest room and found towels moved around and one towel looked like it was used to clean up fesses. Reported to desk and asked to have rest room cleaned. Was informed that she was the only one on duty and could not have it cleaned. Asked ... read more
Business response:
Mr.William, On behalf of our entire team, I would like to apologize for not exceeding your expectations and inconvenience faced by you. I assure you that we will take appropriate measures taken to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
Did not meet my expectations. During my stay there was a barking dog. Barked for hours (about 3 hours 5:30 am - 8am). Had to check out at 8am because I could not sleep as planned. The on duty manager was not helpful at all. The place was clean.
Business response:
Mr.Clinton, We are sad to see this rating. We regret that the inconvenience caused, also you had restless nights due to a noise. We cannot change the past now; however; I assure you that we will take appropriate measures to make our hotel room sound insulation. Thank you for letting us know about our problem area. We will do the best we can to keep the hotel peaceful and a quite next visit.
Not bad but overpriced Has gone downhill since Wyndham took it over. Typical of Wyndham properties. Nothing outstanding.
Business response:
Mr.Bob, We are sad to see your survey response. We never want our guests to have such kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,795 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open at 12:00 p.m.