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Lakeview Memory Care Community
- Bloomingdale, IL
About this business
Location details
241 East Lake St, Bloomingdale, IL, 60108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My aunt is a current resident of Lakeview Memory Care. I've been quite impressed in my experiences at this facility. For starters, the interior, the decorating and the atmosphere is all top notch. I really like how residents can furnish their rooms with as much or as little of their favorite furniture and mementos. This has been helpful for my aunt. Also, in my observations and interactions with the staff, I've found them to be compassionate, humane and professional, and they have treated my aunt and other residents like fam... read more
Business response:
Michael, thank you for the observations and the recommendation of Lakeview Memory Care Community. I am glad that you mentioned furnishings as this is your aunt’s home. We want her to be comfortable and surrounded by her memories with familiar furniture and mementos to cherish. We will discuss your compassionate, humane, and professional compliments during our next staff meeting as it is essential to reflect on the service we provide to all of our residents, loved ones, and families. If we can serve you in any way, we would b... read more
I have looked at many places for my mother. We had her in another community and I finally was able to move her to this community. She is comfortable, clean and happy here!! The staff really knows and understands my mother's needs. I can see a big difference in my mom's mood and she is engaged in the activities. She has made friends and moves around the community with ease. I appreciate all that Lakeview has done for her. Thank you to the staff for all you do. I feel the love that the caregivers and staff provide to the resid... read more
Business response:
Chris, thank you for taking a moment and sharing your thoughts about Lakeview Memory Care Community and blessed to read that she is happy staying here. Our professional staff is attentive to the needs of our residents, and it is excellent news that you have witnessed a noticeable difference. I will pass along your compliments to the Active Living Director who manages a daily schedule of activities, events, and trips. If we can serve you in any way, we would be grateful if you would call Rod, our Executive Director.
My dad seems to be settling in nicely here. I feel that the staff here are very good with their residents, attentive, friendly and caring. My dad is starting to take part in the activities and going to the dining room for his meals. There's lots of room for him to take his walks and I know he is safe here. I would recommend this community to those looking for a nice place.
Business response:
Thank you for writing a review and recommending Lakeview Memory Care Community. We are happy to read that your dad is settling nicely and will pass along your compliments to our attentive, friendly, and caring staff. Interacting and socializing is important and our secure courtyards are excellent for walks. If we can serve you in any way, we would be grateful if you would call Rod, our Executive Director.
Mom seems to be doing alright being here. She is starting to interact and socialize with the other residents that are living here. The community is brand new so everything is very nice extremely clean. The staff is very good helpful and friendly. Considering that they are still new there are not a lot of residents there yet so the activities are limited the hope is once they start getting more residents than the activities will increase. Mom hasn't complained about the food so it must be good.
Business response:
Thank you for writing a review about your mom’s care at Lakeview Memory Care Community. Interacting and socializing is important and happy to read that she is participating. I will pass along your comments to our Director of Activities and pass the compliments to our good, helpful, and friendly staff. Happy that the food is good and we appreciate the humor. If we can serve you in any way, we would be grateful if you would call Rod, our Executive Director.
Everything is working in the right direction for my mother since her move to this community. We are pleased with all they have done for us. She seems to be doing well, and I'am satisfied with her move to this community overall.
Business response:
Thank you for spending a moment and writing a review for Lakeview Memory Care Community. I will pass along your comments to our teams. We are glad to read that your mother is doing well and that you are satisfied. If we can serve you in any way, we would be grateful if you would call Rod, our Executive Director.
The staff care for my mom pretty well. They are keeping her active and hydrated. This is a new community so it is very nice. They do still seem to be working out some of the kinks with communication between staff members. The activities person is very upbeat and knows everyone by name. Her room is nice and it shares a bathroom with the neighbor. They have doctors that come in and there are seven residents for each caregiver.
Business response:
Thank you for spending a moment and writing a review for Lakeview Memory Care Community. Your feedback is appreciated, and we will continue to focus on better communication. I will forward your compliments to the Director of Activities. If we can serve you in any way, we would be grateful if you would call Rod our Executive Director.
I have no complaints about the tour I had taken of this community. The staff where on time to our appointment and made sure to answer any questions that we had for them. It was just not the right choice for him in the end decision.
Business response:
Thank you for touring and writing a review for Lakeview Memory Care Community. I am glad to read your questions were all answered. We hope you found the perfect spot. If we can serve you in any way, we would be grateful if you would call Rod our Executive Director.
Be really specific with your questions and maybe even get the answers in writing. We had asked to make sure their services are in our HMO network. But it has been like pulling teeth to get that to happen. We're struggling with laundry going missing, which can then become a hygiene issue when lots of underwear goes missing. Teeth brushing was in her health plan, and they were not using the specific product in her health plan, and not even brushing her teeth sometimes. They've had a whole turnover of staff and management recen... read more
Very nice place but to advanced for my Dad.
Frequently asked questions about Lakeview Memory Care Community
How is Lakeview Memory Care Community rated?
Lakeview Memory Care Community has a 4.6 star rating with 58 reviews.
When is Lakeview Memory Care Community open?
Lakeview Memory Care Community is open now. It will close tomorrow at 12:00 a.m.