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Landmark Glenmont Station
- Apartments
- Silver Spring, MD
About this business
Location details
2301 Glenallan Ave, Silver Spring, MD, 20906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Winexburg Manor Apartments- Winexburg Manor Apartments is conveniently located near the metro, parks, schools, supermarkets, shopping malls, restaurants and a hospital. We absolutely love the commodity of having everything near us. As for the apartment management of Winexburg Manor, they are respectful and respond to issues rather quickly. The outdoor areas are well maintained and the apartment units are periodically being up kept. We've been living here for 5 years and it feels like our home.
Old Complex, Satisfactory Service, Safe Old Complex, Satisfactory Service, Safe. I have had issues with my unit that have been addressed by management. I big issue that has not been completely solved are rodent issues.
Apartment and Location Great apartment with spacious living room. The grounds and gardens are well manicured with friendly staff geared to handle all maintenance issues. Beautiful swimming pool for the hot weather and those feeling like training a well equipped gym is provided at no cost. Plenty of parking space is available for both residence and visitors. The all inclusive package we got that includes heating & cooling, electricity and water gives us less of headache during month ends when it comes to bill. We enjoy the qu... read more
Winexburg Manor, an Excellent Place to Call Home The Winexburg Manor is an excellent place to call home. I've lived here for 23 years. The amenities are numerous. The apartments are spacious (larger than some town homes and many apartments in the metro. area). First-time visitors almost always say, your apartment is much larger than it looks from the outside. The staff is outstanding in being knowledgeable about the property and community, and in being both customer-friendly and customer-focused. The maintenance is responsiv... read more
Winexburg Manor My family and I have been residents at the Winexburg Manor for a year now. The community is very well kept and maintained. It is a family friendly environment with access to garden area, pool, parks and stores. The apartments are spacious and have brand new windows. We really appreciate the cleanliness of the environment as well. Overall, my family and I are pleased with the community for that reason we will continue to refer family and friends.
20 mice in one year If you like surprise visits from anything except for maintenance, this is the apartment for you. In a year of living, we have caught 20+ mice, dealt with cockroaches, and had 5 water leaks resulting in unsanitary conditions. Work orders were submitted but often canceled, ignored, delayed, or improperly addressed. Pest control is "provided," but that consists of someone placing a few glue traps and calling it a day. Our pantry is filled with mouse poop. There are 10+ holes in the baseboards chewed out by m... read more
Business response:
Hi Nick, Thank you for taking the time to provide your feedback. We are very disheartened to see that you have not been satisfied with the community lately. We want to assure you that our ultimate goal is to provide the best possible experience to our residents, applicants and everyone who visits our community. We hope to have an opportunity to change your perspective and ask that you reach out to our staff at your earliest convenience at . Thank you.
Not worth the price. There are roaches and mice on the property. The heating and cooling system or regularly goes out. The property is dirty. The units are poorly insulated for sound. You will hear everything above you and below you. All this while paying top dollar.
Business response:
We appreciate your feedback, thank you for taking the time to share it. We take your concerns regarding maintenance, cleanliness, and comfort very seriously. Please reach out so we can work towards a resolution. We’re committed to improving our and ensuring our residents feel valued and supported.
DO NOT MOVE HERE Unprofessional management, water leaks, car break-ins, mice and roaches infestation, mold and mildew in bathrooms and vents hallways smell awful, maintenance enters your residence without notice. Management don’t keep good records of rent payments, management always changing
Business response:
Hi Jay, we’re really sorry to hear about the challenges you’ve faced during your time here. Your feedback is very concerning, and we want to sincerely apologize for the issues with maintenance, pests, and the overall experience you've had. This is certainly not the living situation we strive to provide for our residents. We take all of these concerns seriously and would like the opportunity to look into them further.
Surprise Inspections, etc. I just received email from the Landmark Glenmont Station "Management Team" that was sent at 5:41 p.m. on Friday, May 24, 2024, after the office closed. It is a notice to residents that Montgomery County inspectors will be making code enforcement inspections on May 28-29, 2024. In my opinion, the timing of this notice is not reasonable because it is a holiday weekend. Some residents departed in the early afternoon and will be gone next week. Since Montgomery County offices are closed until Tuesday, ... read more
Business response:
Hi Edna, thank you for sharing your concerns. We sincerely apologize for the timing of the inspection notice and any inconvenience it may have caused. We understand the importance of providing ample notice to our residents and respecting your privacy. The inspection process is part of ensuring compliance with Montgomery County codes, but we appreciate your feedback on how it was communicated. Your experience highlights an area where we can improve, and we’ll work to provide more timely and considerate notifications in the fu... read more
Frequently asked questions about Landmark Glenmont Station
How is Landmark Glenmont Station rated?
Landmark Glenmont Station has a 3.9 star rating with 691 reviews.
When is Landmark Glenmont Station open?
Landmark Glenmont Station is closed now. It will open on Monday at 9:00 a.m.