This profile has been claimed by the business owner or representative.
Landmark Glenmont Station
- Apartments
- Silver Spring, MD
About this business
Location details
2301 Glenallan Ave, Silver Spring, MD, 20906, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Disappointed When I moved into this property two and half years back I had a smooth transition. The leasing agents were helpful. But, the joy was short lived. Security , maintenance and management are the main issues on top of unreasonably high rent price increases. When I renewed my lease back in December my monthly payment was increased by $370 per month. Just like that with no explanation. The irony is this is not for an improved service and security. My kitchen light was out for two weeks and it just got fixed today. My ... read more
Business response:
Thank you for taking the time to provide your feedback. We are so sorry about this inconvenience and apologize that your experience was not what you or our staff would have wanted it to be. This issue you mentioned is not taken lightly and we would like to discuss this with you as soon as possible. Please fill out the contact request form at your earliest convenience, and someone from our management team will be in touch with you. Thank you kindly, the team at AION Management. https://forms.gle/aVLP6w8jyocJ4pDp6
Water leaking from ceiling and sewer backflow Three happens just for 2 months. This place is a trash. Don't ever think about it.
Business response:
We are very disheartened to see that your experience has not been what you or our staff would have wanted it to be. Our ultimate goal is to provide the best possible living experience to our residents each day, and we regret that you feel this standard was not met and we truly apologize for any inconvenience or frustrations you encountered. We never want our residents to experience such issues, and we will be sure to look into this further. We are committed to doing all that we can to ensure that our residents have a comfort... read more
Mice, Maintenance Non Existent and Management Doesn’t Care! Every building is infested with mice really really bad. Management is aware and nothing is being done about it. Everyday I catch 1-2 mice and Everyday I’m cleaning up mice crap all over my apartment. Quality is outdated for the price. Issues are temporarily covered up before new tenants move in which the issues get worse and worse! New staff are constantly being hired both Leasing office and Maintenance!
Rodent infestation Infested with mice and roaches. Property manager aware of the issue and not doing anything to resolve. Stay far away. This building is not fit for renting to tenants.
Business response:
Thank you for taking the time to provide your feedback. We are so sorry about this inconvenience and apologize that your experience was not what you or our staff would have wanted it to be. This issue you mentioned is not taken lightly and we would like to discuss this with you as soon as possible. We will do all that we can to turn your experience around and ensure that you are more than happy going forward. Please give us a call at your earliest convenience. Thank you kindly - The Team at Landmark Glenmont Station.
Mice and cockroaches Don’t move here unless you are okay with sharing your place with mice. I regret finding this apartment and moving in. As of now, I really hate coming to my home due to these sickening mice. There is a big opening behind the oven where the mice come through but nobody would come to seal it however you request it.
Business response:
It is disappointing for us to hear that this has been your experience. We would like the opportunity to resolve any issues you were having and discuss any concerns you have. Please give us a call to schedule a time to talk about and assess the situation in more detail with a member of our management team. Thank you kindly - The Team at Landmark.
As honest as it gets. Pros. It’s very spacious and there’s so much closet space. There’s no issues with parking or noise. The overall quality of the apts are ok just a little outdated. Cons. I think they just like to paint over any problems before new tenants move in. We also had roaches for 6 months. It takes them forever to even come check out a problem let alone fix it. After a month of moving in there was water damage with one of the vents and even a birds nest I think and leakage. After countless calls emails etc it was... read more
Overpriced for very low quality Location close to Glenmont station is nice, but quality for the price is terrible. There is always a smell in entrance or hallways. They've had gym and game room in development for almost 2 years. Elevator breaks here and there(sucks if your on top floor). I don't know why they are overpricing it for real. They are not DC or downtown Silver spring, so why are they matching their price to them? Charge tenants for the quality you are not what you plan on becoming.
Business response:
Thank you for taking the time to provide your feedback. We are so sorry about this inconvenience and apologize that your experience was not what you or our staff would have wanted it to be. This issue you mentioned is not taken lightly and we would like to discuss this with you as soon as possible. We will do all that we can to turn your experience around and ensure that you are more than happy going forward. Please give us a call at your earliest convenience. Thank you kindly - The Team at Landmark at Glenmont Station
Save yourself Mice, roaches, cigarette, & pee aroma. Need I actually say more.
Business response:
Thank you for taking the time to provide your feedback. We are so sorry about this inconvenience and apologize that your experience was not what you or our staff would have wanted it to be. This issue you mentioned is not taken lightly and we would like to discuss this with you as soon as possible. We will do all that we can to turn your experience around and ensure that you are more than happy going forward. Please give us a call at your earliest convenience. Thank you kindly - The Team at The Landmark at Glenmont Station
Management sucks Property manager never returns calls nor emails. I had issues with covid and need info about rent and need to know what was available so I will not get charged late fees. Property manager did not respond to my email nor a phone call. He’s always busy in a meeting from 9am to 6pm daily. Lacks management skills
Business response:
Thank you for taking the time to provide your feedback. We are so sorry about this inconvenience and apologize that your experience was not what you or our staff would have wanted it to be. This issue you mentioned is not taken lightly and we would like to discuss this with you as soon as possible. We will do all that we can to turn your experience around and ensure that you are more than happy going forward. Please give us a call at your earliest convenience. Thank you kindly - The Team at The Landmark at Glenmont Station
Frequently asked questions about Landmark Glenmont Station
How is Landmark Glenmont Station rated?
Landmark Glenmont Station has a 3.9 star rating with 623 reviews.
When is Landmark Glenmont Station open?
Landmark Glenmont Station is closed now. It will open tomorrow at 9:00 a.m.