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544 S Lindon Park Dr, Lindon, UT, 84042, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 7:00 p.m. | |
Sun | Closed |
Called the service department this morning 2/28/2017 to explain that the passenger's side leather seat in my wife's 2010 Lexus is falling apart and that the seat rarely gets used. I was informed that Lexus rarely stands behind their leather at 15k miles let alone 80k. This dealership was fantastic when we purchased this car and honestly our car is still perfect with the exception of the leather that is literally falling apart on this seat. This is very poor quality and workmanship for a 50,000.00 dollar car. I highly recomme... read more
Business response:
Harvey, thanks again for calling this morning. We appreciate you reaching out to discuss your concern – which is definitely a valid one. It's awesome to hear that you've had several great experiences working with our dealership specifically. This is something we always strive for. That being said, we recognize that your concern is one regarding Lexus manufacturing, and we want to ensure that your feedback is ultimately being heard by the appropriate team in order to best rectify the situation. Therefore, we would recommend m... read more
The sales staff was great and I love the car that I purchased, BUT I seriously wish that Lexus did not sign me up for the STUPID 3 MONTH TRIAL OF SIRIUSXM! I have been harassed now for MONTHS because I don't want this stupid service that I WILL NEVER USE! I barely listen to regular FM radio! This alone has made me rethink my purchase! Phone calls day and night, emails, and letters. SIRIUSXM is a SERIOUS PAIN IN THE BUTT and Lexus should rethink their relationship with a company that harasses their customers like this. So aft... read more
Business response:
Thank you for your feedback, Dietr. We regret to hear that you haven't enjoyed the SiriusXM trial. I looked into the situation and you should be able to remove yourself from their contact lists by calling (888)635-5142 or using their online chat at http://www.siriusxm.com/contactus. I apologize for the inconvenience, please let me know if there's anything else I can do for you. -Joe Belmonte, Store Manager, joe.belmonte@lhmauto.com, 801-227-3210
Do NOT buy a car from here, I purchased a 2008 Subaru Outback Sport from them in Murray with 49,000 miles on it in 2014. The sales side was fine, but as a student they assured me the warranty would cover everything. This year alone I have taken it in several times only to be told the oil was low. Finally after almost having 2 car accidents from my check engine light coming on and the car losing power on the freeway, I told them to check deeper. Come to find out its a power tr... I called Mark Miller Subaru, and other car sho... read more
Dear Larry Miller Lexus of Lindon, On Friday the 11th, I stopped by to look at trading in my GX for a used GX or LX with less miles. I met Garrett Farrari (salesman that was great) and we discussed what he had in inventory. As there was not much in what I was looking for, we then searched in all the LHM used inventory to see what was available. We found a used GX470 in Peoria, AZ. Price was good, miles were fine, I was ready to do it. We settled on a price and I agreed to pa... Disappointed, -Paul See More y for the shipping... read more
Business response:
Paul, thank you for your time writing this review. We would like to continue working with you to find something that meets your needs. Please feel free to reach out to me any time. My direct line is 801-227-3210. - Joseph Belmonte Store Manager
Never on time! I have had my car serviced here for years and for some reason everytime they tell me it's an hour it ends up taking at least 2!! Who has time to just hang out at the dealership all day??
Business response:
Jason, I am sorry to hear you were not completely satisfied with your experience. At your convenience, please give me a call at 801-277-3254 so we can discuss the details of your visit. - Chris Brennand, Service Manager
While everyone I dealt with was really friendly, I was so disappointed with the actual services performed. Took my car in to get brakes replaced, oil changed, and tires rotated. I was quoted ~$320 with the disclaimer that it could be a lot more if there was rotor damage. Totally understandable. I went back to work (via their shuttle service) and got a call a few hours later that the rotors are dam aged and it would be about $550. Again, understandable (I got a second opinion from a few car savvy folks and it checked out). Fe... read more
If I could give this place a negative star I would. Went in to fix a tire sensor and when they were finished they came out with a new work order saying my water pump was leaking and it would cost over 400 dollars to fix. I didn't have time to fix it that day so I left, went to a different mechanic the next morning for a 2nd opinion and NOTHING was wrong with my water pump, not even a tiny drop. So glad to know who you can trust. Will never go back or ever consider buying a car here.
I would of rather of sent this to Gail Miller but that appears to be impossible So here it is I am sending a copy of an e-mail that I sent to your company Total Auto Care so that you know that this type of legal theft has to stop if you chose to ignore me and hope that I will just go away you may want to contact Stephen Wade and ask him how that's working for him. Can I ask you how much is enough it says that your Dad was worth almost a HALF BILLION DOLLARS and yet you still feel it's necessary to take advantage of consumers... read more
Worst service ever, I had to fight just for them to fix the safty issues had I not fought it would have not passed safty and they sold it saying it would. Would love to talk to a desision maker
Larry H. Miller Lexus of Lindon has a 4.7 star rating with 2,246 reviews.
Larry H. Miller Lexus of Lindon is closed now. It will open at 8:30 a.m.