Laura Meyers

Justin H. 

Verified by The Mortgage Firm, Inc.

7 years ago

2 major issues: 1) Having to severely reduce insurance coverage, and use a different company than we picked, in order to get a reasonable PMI monthly cost (that was still ~10% higher than the original estimate) is a bad experience. 2) Finding out at the closing table that our property tax bill will likely be $1-2k higher than anticipated feels like we were deceived by omission. It should be part of the quoting process to get a ballpark estimate of what the property taxes will be after buying. 

Linda Y C. 

Verified by The Mortgage Firm, Inc.

7 years ago

Correct information from the beginning. Better timing on paperwork, able to go over before signing. 

George Rivera J. 

Verified by The Mortgage Firm, Inc.

8 years ago

Not from the area of Florida to start I found it difficult in how system works here had some problems 

Manuel R. Z. 

Verified by The Mortgage Firm, Inc.

9 years ago

Laura was always available, and kept me informed, as to the status of the mortgage process. 

Nicole M C. 

Verified by The Mortgage Firm, Inc.

9 years ago

Multiple set back within the process that made this a very stressful event. I feel info was not relayed appropriately or additional steps were requested that seemed unnecessary. While my frustrations were not geared towards Laura, I feel that things could have been simified. Closing was postponed due to failure to communicate requests with timelines associated with them. I am grateful for the assistance, but it could have been smoother with a stepwise process to assure closing on time. 

Jeremy S. T. 

Verified by The Mortgage Firm, Inc.

9 years ago

Communication from The Mortgage Firm was scattered and inconsistent. Understanding that electronic signatures and technology ease the signing and completion of documentation these, it would be nice to have an offer of an office visit to meet in person and address documents. Things were a bit part and parcel.