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Leif Johnson Ford
- Car Dealers
- Austin, TX
About this business
Welcome to Leif Johnson Ford Inc Leif Johnson Ford Inc in Austin, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.... read more
Location details
501 E Koenig Ln, Austin, TX, 78751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Rudy was great - very responsive over the phone trying to help me find the vehicle I needed, and very attentive in person while helping make the deal. I was disappointed that I was unable to negotiate a better price, but I know the market for the Maverick is tight. Just glad I could finally find what I was looking for.
Business response:
Kyle, you are right about the change in the auto industry for vehicles due to the chip shortage and supply chain delays in all economic situations. We are delighted you are enjoying the Maverick, and it sells often before it hits the lot through deposits on incoming units. Thanks for your business, and your rating.
The dealership was attentive to my needs and gave me personalized attention! I felt valued and appreciated!
Business response:
Patrice, thanks for the positive feedback on your recent visit to Leif Johnson Ford. Our goal is exceptional customer service that is simple and transparent. Personalized attention is the expectation and not the exception. We appreciate your business, and thanks for the five star rating.
Always very friendly and helpful of what you are looking for. Always return your calls.
Business response:
thanks for your positive feedback. One of our mail goals is rapid reaction to a customer inquiry with good solid information. We appreciate your time and the five star rating.
The sales representative and the finance specialist made the process so easy. I'm very happy.
Business response:
Steven, thanks for your business and the positive feedback. we are constantly checking our processes to be sure they are customer centric and a value for the customer. We appreciate the five star rating.
We were well taken care of ! Friendly, helpful , and explained every detail and questions that my son had for them.
Business response:
Dear RSIMONE, we appreciate your business and your time to write a positive review for Leif Johnson Ford. Casey does a terrific job answering questions for the customer, understanding our vehicles, and maintaining a professional manner. We are so glad we met the expectations, and thanks for your business.
Muy amables , atentos , respetuosos con el cliente , te ayudan con las dudas que tienes y te vuelven a explicar para que no desconfíen y no quede duda de lo que estás firmando , gracias por el trato y muy buenos trabajadores que tienen para atender a los clientes .
Business response:
We appreciate your feedback based on your recent visit to Leif Johnson Ford. Jo Ann is among the top performers, and gives the customer full trust and attention to their deal. Thanks for the positive feedback, and the five star review.
Melissa was great to work with. She went beyond what I would say is good service. She came to my location and picked up 2 vans for trade and delivered the new van.
Business response:
We appreciate your time and positive feedback for our Fleet group and particularly Melissa Martin. Melissa always hits the mark on the head and delivers for her customers. She is well versed in the vehicles we offer, and is professional and well educated in this area. Your buisness is very important to us, and thanks for the five star rating.
Shane was great, his manager was terrible. Miqueias and the digital manager I spoke to were also top notch. The finance guy Justin was also friendly and respectful.
Business response:
KIMBRELLRYAN, we are sorry your experience was somewhat tainted by a bad interaction from one of the managers. We do sincerely appreciate your business, and your rating. Feedback gives us the opportunity to do discovery for negative interactions, and make the appropriate adjustments. Thanks for your business.
Shane was super down to earth and professional! I felt like he, Carlos Barrera and the Leif Johnson Ford finance team did what they could to help me drive off in my beautiful Mercedes! They sold me such an amazing car that people have asked if it's brand new. Very satisfied.
Business response:
MDEROSE, we appreciate your time to visit the dealership, and I know you are enjoying your Mercedes. Purchasing a vehicle in this economy and automotive industry can be taxing and frustrating. Thanks for your positive feedback, and rating. Shane does a great job for all his customers, and doesn't miss a beat.
Frequently asked questions about Leif Johnson Ford
How is Leif Johnson Ford rated?
Leif Johnson Ford has a 4.9 star rating with 7,095 reviews.
When is Leif Johnson Ford open?
Leif Johnson Ford is closed now. It will open tomorrow at 8:30 a.m.