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Leif Johnson Ford
- Car Dealers
- Austin, TX
About this business
Welcome to Leif Johnson Ford Inc Leif Johnson Ford Inc in Austin, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.... read more
Location details
501 E Koenig Ln, Austin, TX, 78751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
"Leif Johnson Used Cars" The vehicle and price were fantastic. Our salesperson was less than stellar. Our salesperson wasn't upfront and made poor assumptions during the buying process. He, at times, came across as arrogant and argumentative.
"Lost confidence " IGot a good price on a used car & was pleased w sales & finance persons. Very professional. The next morning I discovered a huge oil leak. Had the car's difficulty diagnosed as a $615 problem!! Thankfully it was w/i their 7 day return period. They took the car back w/o problem, as they should have. However, it took 7 days to get a refund check. Selling a car with HUGE problems is unacceptable!
"Charges for work not done" I found the vehicle I purchased online and test drove a couple of vehicles. I felt I got a good deal for the vehicle I purchased and I know I purchased it as is, however once I picked up the vehicle after it was cleaned/made ready and got it back to my office I went to lock it and it locked but horn did not sound. I thought maybe I had to reprogram horn to sound but once I started looking at it realized there was no horn on the vehicle. I called sales rep and he was not in and did not receive a re... read more
"It's cold in here" The employees at Lief Ford are very friendly. However, I sat in the customer waiting area for 2 hrs 45 minutes and was cold the whole time. The thermostat was set at 65 degrees in a locked clear box. There was no way the service employees could change the temperature. If this is Leif Ford's way of pinching pennies it backfired. To me it shows how little they think about/value their customers.
"Service ADVISOR NOT Writer" Had an issue with my Back-up Camera and Radio cutting out. I had it at another Austin Ford Dealer who could not resolve the issue. Their solution was to pay $5,000 to completely re-wire the entire car??? Brought it to Leif Johnson and Service ADVISOR Frantz Cordio. He spent time to research any possible known issues and all re-calls. We started by performing the re-calls that the other dealership did not advise existed nor did they perform. Both of the re-calls had potential of resolving the issu... read more
"Some things went great, some not so great" The first salesperson was not forthcoming, condescending, and dishonest. I was switched off to another salesperson and the process went much smoother, HOWEVER, in the transfer, a couple of things happened - the items that were to be added on to my order per the sales manager somehow did not get added on and I ended up paying for them and, most importantly, one of my top important things to have on the car (remote start) got eliminated and in the chaos of the switch, I didn't see it... read more
"Terrible Service Department" Thought I would give you some feedback about my experience getting my 2012 Ford Escape serviced today. I had an appointment for an Oil Change and State Inspection. During the State Inspection, the inspector stated the wiper blades needed to be replaced to be able pass inspection. Which I was told that would be $25, which is high when the only thing that needed to be replaced was the rubber, not the wiper blade assembly. I couldn't leave and replace the wipers blades myself, because I would have ... read more
"Shockingly Incompetent" I had found a great deal on a used Lexus and had even done a preapproved loan form. The next morning I was pleased to get a text from Zach, a salesperson, saying that the vehicle was available and ready for a text drive. I responded that I would be there late morning to have a look at it. I arrived at around noon, and was told that the vehicle was not there. It was at the south location, but Zach said it was being brought up and would be here shortly. I asked how long it would be. He was unwilling to... read more
"Used 2012 mustang" Will never buy a car again from Carlos or this dealership!!!! I was lied to on numerous occasions by him and his manager Travis. The car was listed online but was in the body shop and not ready to be sold!!! I had a very bad experience with the used car "super center"!!!!!!
Frequently asked questions about Leif Johnson Ford
How is Leif Johnson Ford rated?
Leif Johnson Ford has a 4.6 star rating with 8,298 reviews.
When is Leif Johnson Ford open?
Leif Johnson Ford is closed now. It will open at 8:30 a.m.