Leif Johnson Ford

dks2 

on DealerRater

12 years ago

"When u buy they promise u certain things then when u come..." When u buy they promise u certain things then when u come back they will only do half of what they promise. This was that last vehicle ill ever buy from any leif storem 

jeremyatx 

on DealerRater

12 years ago

"This is easily the worst car-buying experience I've had...." This is easily the worst car-buying experience I've had. We bought the car at 36,000 miles. The engine blew out at 38,000 miles. Leif Johnson wouldn't stand behind the sale. Apparently the oil had never been changed - something easily detected when they procured the car. We had to replace the engine. It would have cost us $6,000, but through insurance we were able to get it replaced at another dealership for $500. We asked to be reimbursed for the expense, but the... read more

timndenise 

on DealerRater

12 years ago

"In looking at Vehicles I had done weeks of homework and..." In looking at Vehicles I had done weeks of homework and new exactly where a vehicle should be priced. They had one that was priced high but fit what we wanted. In negotiations they came down a little but wouldn't budge after that. I was able to negotiate up the price they quote in my trade in to make up the difference. So don't expect to deal to much with them. Of course they tried telling me they were only making $100 on the truck which I know is not the case. Pro... read more

susankw 

on DealerRater

12 years ago

"First of all, our salesman Jake was the only good thing..." First of all, our salesman Jake was the only good thing about our buying experience. He was very friendly. That said, overall it was bad. We began with the initial salesperson Amanda leaving the dealership before our arrival. She was supposed to be locating a vehicle for us and knew we were coming. After that, another salesperson, never told us his name, could not find the vehicle we were asking about. We left. The next day, Jake found the vehicle (in the front row... read more

Bonnie Calhoun 

on DealerRater

12 years ago

"I was on the lot a full 30 minutes before my presence was..." I was on the lot a full 30 minutes before my presence was even acknowledged. Finally I let them know who I was there to see and it took another 20 minutes to find out he was not available and that Anthony would fill in. I told Anthony what I was looking for and he went in for 20 more minutes to get a list of vehicles to look at. He came back with two vehicles that did NOT fall into that category. We finally looked at some vehicles that had caught our eye as we wa... read more

longhornkelly 

on DealerRater

12 years ago

"We went in to purchase a 2012 F-150 and my husband told..." We went in to purchase a 2012 F-150 and my husband told the salesman, Travis, that he had a vehicle to trade in, we'd had it appraised by CarMax, would they be willing to match the appraisal. They examined his vehicle, took the CarMax appraisal document out of our glove box, examined it, and left it on the seat of the car. We went in, checkbook in hand, ready to pay the full asking price of the truck and then all of a sudden Travis comes back in with a manager who ... read more

P2005 

on DealerRater

12 years ago

"I wish i could give this place negative stars...." I wish i could give this place negative stars. BEWARE!!!!!!!!!!! Don't ever think about stepping a foot into this place. I have had the worst experience here out of all the cars i have had in my life this place is the worst. The salesmen are rude, they yell at you over the phone they don't give a xxxx about helping you they only care about making money.You are placed on HOLD for a long period of time while they are in the background laughing etc. I Spoke with Therman, Thoma... read more

cdeter 

on DealerRater

13 years ago

"We took our Ford SUV to Leif Johnson Ford for regular..." We took our Ford SUV to Leif Johnson Ford for regular service as we were about to make a long drive for our family's summer vacation. During the regular service, they found that our radiator needed to be replaced. We had them replace it and paid a total of $2400 for the work done. Eight days later, our family was stranded on the road 2000 miles from home and had to call a tow truck because of radiator problems. When I contacted Leif Johnson Ford, they expressed littl... read more

darrin.austin 

on DealerRater

13 years ago

"I thought I was getting a great deal on a Ford Explorer..." I thought I was getting a great deal on a Ford Explorer with the features I asked for. Went thru those features prior to receipt of the car, thinking all was in order. Only when I got home after taking delivery did I realize that the moonroof was also missing in addition to the back hitch. By then, I had already signed paperwork that I thought I could live with it. My sales person should have double and triple checked everything so that it was perfect. So, when I w... read more