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Leif Johnson Ford
- Car Dealers
- Austin, TX
About this business
Welcome to Leif Johnson Ford Inc Leif Johnson Ford Inc in Austin, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.... read more
Location details
501 E Koenig Ln, Austin, TX, 78751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
"Lack of Customer Care, Vehicle returned covered in GREASE!" I am a long time loyal customer and have purchased four vehicles from LJF. Since 2004, I have only had two (5-Star rated) Service Advisors (SA), until this recent trip of oil changes. Monday, I met my new SA and he was very nice and seemed to be on top of his game. On Thursday, I brought our second vehicle in to have an oil change, to check a differential oil leak, and repair a broken driver seat issue (still under warranty). I knew it was going to take time, so I ... read more
"Ford F-150" Well to start, I will never go to this location again. My sales person had more attitude than anything. It was difficult to reach her and she didn't even bother to show me how everything works in the truck. Someone at the dealership parked the truck over something and damaged the bumper. Did they bother to fix it? NOPE. They failed to inform me that the dash lights like to turn on and off. I have a signed promise note for heated/cooled seats in front and back. Well they decided to put in the cheapest heated leat... read more
"New 15 Mustang " Just purchased a new 15 Mustang....everything went great...the dealership had exactly what I was looking for....only concern with the car was that it had a few scratches in the front bumper...the service department try to fix it but made worse...very disappointed and was told that they would pay to fix it or get some compensation..still waiting on a response from the dealer...but overall a good car buying experience
"Not the experience I expected" First of all I saw the car I wanted online. Called the dealership, was already approved told them on Saturday I wanted the car. Monday I confirmed that as well. Told them I would pick it up on Tuesday. I drove 3 hours to pick up the car. My salesman told me it was detailed, gassed up and ready. When I arrived at the dealership, my salesman was not there, car was not cleaned and nobody was even aware that I was coming. Quite frustrating after a 3 hour drive from Dallas. I text my sales guy, no ... read more
"Buyer Beware" I found a used car (183 location), test drove it for the weekend and wanted to buy it. Agreed upon a price with the salesman and Ben (manager) and took it to get it inspected ($300 and 5 hours of sitting!). Agreed upon 1 one thing that needed to be fixed (the light was severely leaking) which by the way, they admitted they knew about AFTER I had it inspected! I would have never noticed if it hadn't been raining all weekend. They agreed to fix and we were supposed to pick it up in a couple days. We waited...no ... read more
"In disbelief!" I purchased a used Lincoln MKX and I was so excited because I thought I made a good purchase. My first issue was I was told if I made a referral and got someone to purchase a vehicle I would get $100. My cousin purchased her vehicle and I still have not received anything. My second and most important issue is that I purchased my vehicle at the end of February and it hasn't even been 4 mths and I am already having issues with the fan not working and the car overheating to the point of smoke coming from under t... read more
"Five weeks to replace a transmission - then still not right" No one should have to wait three weeks just to have a problem diagnosed. It then took another two weeks for the repair. This was pathetic service as the car sat outside in the hot sun for weeks. When I got it back it was filthy from sitting outside for almost a month. They didn't even clean it! Then the day I got it back it failed again - it took them 5 weeks to get it wrong. Never going back.
"They will do their best to take advantage of you in any way " I do not recommend any Leif Johnson Location - well at the very least not the Leif Johnson Superstore North (Austin, TX). Eric Smith and Mary Stacey are both crooked and I will tell you why. I made a purchase there last month, they firstly attempted to justify giving $3,500 less than the Kelly Blue Book suggested saying, "this is what the book value is, $12,000 is all your car is worth". It is interesting to me that I got a whole lot more than that for it else wh... read more
"Just be careful buying a vehicle here." I've purchased used vehicles from dealerships before and this was a surprisingly strange experience. It was more like dealing with a little guy that sells cars from the alley behind his house. From the beginning when we entered the shabby lobby I was uncomfortable. It was not as clean as I'd expect a used car office. We were not greeted and pretty much ignored. I was surprised that the car wasn't all cleaned and gleaming. It turned out to have old tires on it which no one had even tak... read more
Frequently asked questions about Leif Johnson Ford
How is Leif Johnson Ford rated?
Leif Johnson Ford has a 4.6 star rating with 8,298 reviews.
When is Leif Johnson Ford open?
Leif Johnson Ford is closed now. It will open at 8:30 a.m.