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Lending Tower
- Finance
- Newport Beach, CA
About this business
Location details
5000 Birch St, Suite 3000, Newport Beach, CA, 92660, United States
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Why do you send me paperwork saying I will get approved for a ****** loan and we I call you tell me to call back meanwhile my credit score dropped and I am busting my you know why because I want to pay my few bills off its not much but you get my hopes up high and then tell me NO please if you are not going to give me a loan dont send me no more paperwork saying that I am approve for the amount up above because NOW you are messing up my credit which I am working real hard on approving my credit score
Business response:
Dear Ms. *********** you for sharing your concerns. We sincerely apologize for any confusion or frustration this situation may have caused. Please rest assured that Lending Tower never performs a hard credit pull. The lender we refer you to may require a hard credit pull before your loan is finalized. Applying for the loan with Lending Tower is a 'soft credit pull' and does not have a negative impact on your credit score what so ever. Our pre-approval letters are based on preliminary information and are not a guarantee of fu... read more
I received a letter from Lending Tower in 2024 stating that I was prequalified for a $23,000 loan over five years with monthly payments around $400. The offer appeared legitimate, and the letter implied that my eligibility had already been assessed.After calling and completing their intake process online, I was informed that I did not qualify for the advertised loan. Instead, I was offered a debt consolidation program that had nothing to do with the original loan terms and only applied to a few of my creditors (*********** a... read more
Business response:
Dear Mr. ********** you for your feedback. We understand your concerns and appreciate the opportunity to provide clarification.The mailer you received was a pre-qualification offer based on initial creditworthiness criteria. As disclosed in the mailer, final loan eligibility and terms are determined after a full review of your application, credit profile, and other underwriting factors. While we strive to match applicants with a suitable lending solution, in your case, the information provided during the consultation did not... read more
Before going to this website, as most of us have received a letter in the mail. Please do your research. Also, make sure to ask for them to remove your name from automatically being sent to other companies unless you want that option. They will run your credit through lending tower and then run it through other third-party vendors to see if they can approve you for a loan. I did luckily ask them just to make sure, which the person removed my name from that option. The letter in the mail is not legit. It is a gimmick (false a... read more
Business response:
Thank you for your feedback. Lending Tower is committed to responsible marketing practices and values every opportunity to review and improve the customer experience. Both our mailer and our website clearly state that some loans may be brokered through the trusted lending partners we work with. We provide applicants with access to many reputable lenders through a single soft credit pull, helping them save time and compare options without having to apply to each lender individually. If you would like to discuss this further, ... read more
Dont even waste your time.I received a letter stating that I was pre-approved for a loan. Now, granted, Im well aware that a pre-approval isnt an automatic guarantee. The application is still conditional and up for deliberation. I applied and I received a call from a gentleman by the name of ******. I spent 30mins on the phone with ******, explaining my situation, and the reason for the loan. Instead of ****** just telling me up front that my application was denied and giving a brief synopsis on why, ****** proceeds to engag... read more
Business response:
Thank you for your feedback. We understand how important it is to receive clear and respectful communication. While pre-approval offers are based on initial criteria, final decisions depend on a full application review. When applicants are not approved, we may present alternative solutions that could still be helpful. We apologize if our representative came across as overly persistent, and we will address this internally. Your experience is valuable and helps us improve. If you would like to discuss this further, please dont... read more
The prequalified offer they send you is not legitimate. I went through the process, and was told I had no loan offers and they wanted me to go through a debt relief program, consisting of stopping payments to my current lenders, which can cause significant credit issues despite their claims to the contrary. They do not care about you, they just want your money in whatever fashion they can get it.This is a very disingenuous business practice and I do not feel they ever intended to make good on the offer they mailed me. I will... read more
Business response:
Dear *******,Thank you for sharing your feedback.We submitted your loan application to our lending partners, but unfortunately, we were unable to secure an approval for you. As explained by our representative, because we could not match you with a loan offer, you were recommended a third-party service as an alternative option to reduce your monthly payments.If you have any questions or would like to discuss this further, please feel free to contact us at *********************************** We are here to assist ******** rega... read more
Lies !!!! They send you a fake check and document saying you qualify for personal $****** loan at $*** month payment and then lies to get you to call and then bam ******** about debt consolidation ****!!!! All lies !!! Straight up lies and gimmicks to run your credit and sell ya other **** !!!!! Don't fall for this ****!!! Toss their nail in the trash and don't believe them!!!! Just run far away from their lies
Business response:
We sincerely apologize that you had an unpleasant experience. Our loan offer by mail is a pre-approval, but final approval is subject to a full application review. We have helped thousands of individuals obtain personal loans and debt consolidation loans. If an applicant does not qualify, we ask whether they are open to exploring alternative options that may support their financial goals. If you have any questions or would like to discuss further, please feel free to contact us at ************** or **************************... read more
ABSOLUTE 0 STARS!!! I inquired about financing electronically, shortly after was contacted by a representative. I live in rural **** and service is desirable to say the least, during the call I was transferring my handicap daughter to a vehicle to transport her to her place of employment and the call was dropped. Reestablishing contact was difficult, in result the response from the representative via text message from what I would assume is a "Company" number was as quoted..."Hello, J#$@%!@. Thank you for hanging up on me; i... read more
Business response:
Hi ******, we sincerely apologize for your experience, as this does not reflect how we operate. We do not condone any unprofessional communication, and we are committed to treating all our clients with the utmost respect. Please check your email so we can address your concerns directly and resolve this matter as quickly as possible. Thank you for your feedback.
GimmickyWatch out! Lending Tower sent me a great personalized offer in the mail where I would get $85,000 for 5 years paying between $5 and $6k in interest in total which looked great since we started remodeling right when inflation shot up our credit card rates. I have never missed a payment in my 30 years as a credit holder, have a pension, full time job for 30 years in the same company, a husband with a ripe 401k, full time job in the finance industry and a home thats worth 500k more than what we owe. I notice Lending Tre... read more
Business response:
Dear *******************,Thank you for reaching out and sharing your thoughts with us. At Lending Tower, we strive to provide clear and comprehensive lending options to all our customers.We appreciate your feedback and are always looking for ways to enhance our services. If you have any questions or would like to discuss your experience further, please dont hesitate to contact us. We are here to assist you.Best regards,The Lending Tower Team
No. This company gets your ssn and Bd and info. Letter says PRE-QUALIFIED. No and No.
Business response:
Hi ******,We understand that you may be feeling frustrated, and we want to assure you that we value your concerns. It's important to consider that when applying for a loan, providing your Social Security Number is a standard requirement across the industry. We acknowledge that you made the decision to apply, and we want to emphasize that we did provide a disclaimer for you to review beforehand.Thank you for bringing your feedback to our attention, and please let us know if there's anything else we can assist you with.Regards... read more
Frequently asked questions about Lending Tower
How is Lending Tower rated?
Lending Tower has a 4.7 star rating with 680 reviews.
When is Lending Tower open?
Lending Tower is open now. It is open 24/7.