This profile has been claimed by the business owner or representative.
Lending Tower
- Finance
- Newport Beach, CA
About this business
Location details
5000 Birch St, Suite 3000, Newport Beach, CA, 92660, United States
Get directions
I received an item in the mail stating that I was pre-approved for 10k. I called in and was hesitant to proceed. I was informed that I could check out the BBB website. Afterwards, I received multiple calls a week regarding finalizing my application. I felt pressured and decided to call back. When I did I was asked a couple of questions regarding my expenses. I answered. ***** ***** then said I am going to run your credit through 45 lenders. I quickly informed him to hold off and began asking questions, while he was answering... read more
Business response:
Hi ********,Thank you for bringing your concerns to our attention. We reviewed the information associated with your application and the circumstances you described.Our records indicate that the required authorization to process your information and conduct the lender matching process was provided as part of the application process before the results were generated. Based on our review, ***** did not initiate the processing of your information without prior authorization.We also understand your concern regarding the number of... read more
Complete waste of time do not recommend they told me I was approved after a [soft credit check] then told me I was denied and offered a $3k loan at the same interest rate as the 13k loan I was supposedly approved for. They also told me I should just keep using my credit cards Im trying to get out of to fix my financial problems ??
Business response:
Thank you for taking the time to share your feedback. We are sorry to hear you were disappointed with your experience. Based on our internal records, your application is approved for a loan amount of up to $17,200. Choosing whether to move forward with the offer is entirely your decision. Loan offers are based on lender guidelines and eligibility criteria. If you have any questions about your available options, our team is happy to assist. We appreciate your feedback.
Get a letter in the mail offering $11000 debt consolidation "loan". Go to website, get "approved" BUT they have to talk to you to complete the "transaction". Then a smooth talking salesman convinces you to agree for them to "fix" your debt. They don't pay off the loans. They treat it like you are unable to pay your debt, and they contact your lenders as such. Bait and switch is too mild a term for what these scam artist do. HOW IS THIS LEGAL!
Business response:
Hi Mr. ******** thanks for your feedback. Lending Tower is a licensed lender but often times connects applicants with our lender network. In your case you did not meet the criteria for a loan therefore we asked for your permission to offer a secondary option that may help. If youd like us to take another look, please email ***********************************
Why do you send me paperwork saying I will get approved for a ****** loan and we I call you tell me to call back meanwhile my credit score dropped and I am busting my you know why because I want to pay my few bills off its not much but you get my hopes up high and then tell me NO please if you are not going to give me a loan dont send me no more paperwork saying that I am approve for the amount up above because NOW you are messing up my credit which I am working real hard on approving my credit score
Business response:
Dear Ms. *********** you for sharing your concerns. We sincerely apologize for any confusion or frustration this situation may have caused. Please rest assured that Lending Tower never performs a hard credit pull. The lender we refer you to may require a hard credit pull before your loan is finalized. Applying for the loan with Lending Tower is a 'soft credit pull' and does not have a negative impact on your credit score what so ever. Our pre-approval letters are based on preliminary information and are not a guarantee of fu... read more
I received a letter from Lending Tower in 2024 stating that I was prequalified for a $23,000 loan over five years with monthly payments around $400. The offer appeared legitimate, and the letter implied that my eligibility had already been assessed.After calling and completing their intake process online, I was informed that I did not qualify for the advertised loan. Instead, I was offered a debt consolidation program that had nothing to do with the original loan terms and only applied to a few of my creditors (*********** a... read more
Business response:
Dear Mr. ********** you for your feedback. We understand your concerns and appreciate the opportunity to provide clarification.The mailer you received was a pre-qualification offer based on initial creditworthiness criteria. As disclosed in the mailer, final loan eligibility and terms are determined after a full review of your application, credit profile, and other underwriting factors. While we strive to match applicants with a suitable lending solution, in your case, the information provided during the consultation did not... read more
Before going to this website, as most of us have received a letter in the mail. Please do your research. Also, make sure to ask for them to remove your name from automatically being sent to other companies unless you want that option. They will run your credit through lending tower and then run it through other third-party vendors to see if they can approve you for a loan. I did luckily ask them just to make sure, which the person removed my name from that option. The letter in the mail is not legit. It is a gimmick (false a... read more
Business response:
Thank you for your feedback. Lending Tower is committed to responsible marketing practices and values every opportunity to review and improve the customer experience. Both our mailer and our website clearly state that some loans may be brokered through the trusted lending partners we work with. We provide applicants with access to many reputable lenders through a single soft credit pull, helping them save time and compare options without having to apply to each lender individually. If you would like to discuss this further, ... read more
Dont even waste your time.I received a letter stating that I was pre-approved for a loan. Now, granted, Im well aware that a pre-approval isnt an automatic guarantee. The application is still conditional and up for deliberation. I applied and I received a call from a gentleman by the name of ******. I spent 30mins on the phone with ******, explaining my situation, and the reason for the loan. Instead of ****** just telling me up front that my application was denied and giving a brief synopsis on why, ****** proceeds to engag... read more
Business response:
Thank you for your feedback. We understand how important it is to receive clear and respectful communication. While pre-approval offers are based on initial criteria, final decisions depend on a full application review. When applicants are not approved, we may present alternative solutions that could still be helpful. We apologize if our representative came across as overly persistent, and we will address this internally. Your experience is valuable and helps us improve. If you would like to discuss this further, please dont... read more
The prequalified offer they send you is not legitimate. I went through the process, and was told I had no loan offers and they wanted me to go through a debt relief program, consisting of stopping payments to my current lenders, which can cause significant credit issues despite their claims to the contrary. They do not care about you, they just want your money in whatever fashion they can get it.This is a very disingenuous business practice and I do not feel they ever intended to make good on the offer they mailed me. I will... read more
Business response:
Dear *******,Thank you for sharing your feedback.We submitted your loan application to our lending partners, but unfortunately, we were unable to secure an approval for you. As explained by our representative, because we could not match you with a loan offer, you were recommended a third-party service as an alternative option to reduce your monthly payments.If you have any questions or would like to discuss this further, please feel free to contact us at *********************************** We are here to assist ******** rega... read more
Lies !!!! They send you a fake check and document saying you qualify for personal $****** loan at $*** month payment and then lies to get you to call and then bam ******** about debt consolidation ****!!!! All lies !!! Straight up lies and gimmicks to run your credit and sell ya other **** !!!!! Don't fall for this ****!!! Toss their nail in the trash and don't believe them!!!! Just run far away from their lies
Business response:
We sincerely apologize that you had an unpleasant experience. Our loan offer by mail is a pre-approval, but final approval is subject to a full application review. We have helped thousands of individuals obtain personal loans and debt consolidation loans. If an applicant does not qualify, we ask whether they are open to exploring alternative options that may support their financial goals. If you have any questions or would like to discuss further, please feel free to contact us at ************** or **************************... read more
Frequently asked questions about Lending Tower
How is Lending Tower rated?
Lending Tower has a 4.7 star rating with 717 reviews.
When is Lending Tower open?
Lending Tower is open now. It is open 24/7.