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Levin Furniture and Mattress Middleburg Heights

4.7

About this business

Location details

16960 Sprague Rd, Cleveland, OH, 44130, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.72,143 reviews
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David M.'s profile image
David M. 
8 months ago

Renee wasen't there . 

Business response:

Hello David, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress 

Patricia A W.'s profile image
Patricia A W. 
2 years ago

Kelly is so Amazing!!!! She really worked so hard on getting me exactly what I wanted!! 

Business response:

Hello Patricia, we are so glad that Kelly made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress 

Patricia A W.'s profile image
Patricia A W. 
2 years ago

Kelly was very helpful, and was not pushy. She made me feel like she really cared. 

Business response:

Hello Patricia, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress 

Cheryl W.'s profile image
Cheryl W. 
2 years ago

No return policy posted in store for adjustable beds. Salesman didn’t mention that they were non refundable. Tried to use it for 5 days and have more pain in my back and hips than before. Tried to return it and spoke with the manager Steve who said he wasn’t returning it. No negotiations, gave us a corporate number which just goes to voicemail. No return call. 

Business response:

Dear Cheryl, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our intention is to provide exceptional service and we will improve. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress 

JOHN C.'s profile image
JOHN C. 
2 years ago

Respect customer 

Business response:

Hello John, we are sorry to hear that our service was subpar. We appreciate your comments and the opportunity to improve. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress team 

STEVEN T R.'s profile image
STEVEN T R. 
2 years ago

The sales person was very helpful. 

Business response:

Hello Steven, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress 

STEVEN T R.'s profile image
STEVEN T R. 
2 years ago

Your salesman done a great job. 

Business response:

Hello Steven, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress 

BARBARA A.'s profile image
BARBARA A. 
3 years ago

CAME INTO STORE, MET GEORGE, TOLD HIM WHAT WE WANTED, SHOWED US THE PRODUCTS, MADE OUR CHOICE, AND OUT THE DOOR, PAINLESS 

Business response:

Hi Barbara, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress 

THOMAS G.'s profile image
THOMAS G. 
3 years ago

We had Mary help us through out the walk thru and she was absolutely amazing I would go back just because of Mary 

Business response:

Hi Thomas, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress 

Frequently asked questions about Levin Furniture and Mattress Middleburg Heights

How is Levin Furniture and Mattress Middleburg Heights rated?

Levin Furniture and Mattress Middleburg Heights has a 4.7 star rating with 2,143 reviews. 

When is Levin Furniture and Mattress Middleburg Heights open?

Levin Furniture and Mattress Middleburg Heights is open now. It will close at 8:00 p.m.