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Levin Furniture & Mattress Avon
- Furniture Stores
- Avon, OH
About this business
Location details
1801 Nagel Rd, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Good experience. Adam was great to work with !!!
Business response:
We are thrilled to hear about your good experience! Adam will be happy to know you appreciated working with him.
We were greeted and taken care of very well. Adam was very patient and answered any questions we had and was knowledgeable in the products. Good experience !!
Business response:
Hi Susan, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Great Sales Person, made the experience fun as well as educational
Business response:
Hi Jeffrey, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Our Sales Person was a lot of fun. Enjoyed the experience
Our sales person was good but in the end we felt pressured regarding decisions
Business response:
We appreciate your perspective about feeling pressured during your visit with us. We're glad to hear that you found your sales person to be good, as we strive to provide knowledgeable assistance to all our customers. However, we take your feedback about feeling pressured regarding decisions very seriously. We value honest feedback like yours because it helps us understand how our customers experience their time in our furniture store. We want all customers to feel completely comfortable with their decisions and never rushed ... read more
Don’t have signs all over the store and mail the same sale if it’s not, all that was, was false advertising 25 percent off and 5 years special financing was a bogus advertisement. Not to mention everything we ordered as far as furniture had the sign attached to the furniture but yet said it only qualifies for the mattress.
Business response:
We sincerely apologize for the confusion and frustration you experienced with our sale signs and financing offer. We understand how disappointing it can be when expectations are not met. We would like to address your concerns and clarify any misunderstandings regarding our promotions. Please contact us at (440) 695-3063 so we can discuss this issue in detail, provide accurate information about our current offers, and work towards finding a satisfactory resolution for you. Sincerely, Levin Furniture & Mattress
MaryDe is always a fantastic help. We are thrilled with our purchase!
Business response:
Hi Kathleen, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
MaryDe is always a huge help and a pleasure to work with!
Business response:
Hello Kathleen, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
while in store sales person treated us well but after it was a disaster. I texted there phone e mailed the store no response. I called the store and spoke to another sales person who did help. But not sure why we payed Ohio tax and not lorain county tax a difference in tax rates for sure. But at least I was able to resolve issue with second sales person..
Business response:
We sincerely appreciate your feedback and take it very seriously. Please accept our deepest apologies for the communication issues you experienced after your in-store visit. We understand how frustrating it can be to not receive a response to your texts and emails. We're glad that you were able to resolve the issue with the second sales person, but we recognize that this should have been handled more efficiently from the start. Regarding the tax concern, we'll look into this matter to ensure we're applying the correct rates.... read more
Frequently asked questions about Levin Furniture & Mattress Avon
How is Levin Furniture & Mattress Avon rated?
Levin Furniture & Mattress Avon has a 4.7 star rating with 3,305 reviews.
When is Levin Furniture & Mattress Avon open?
Levin Furniture & Mattress Avon is closed now. It will open at 10:00 a.m.