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1801 Nagel Rd, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
We were made to feel like our purchase and price negotiations were a complete inconvenience for our salesperson, Marlene Forst, at Levin’s Avon, Ohio store. Marlene checked with her Manager on the pricing before the sale; yet we were told multiple times that her Manager was upset with what she negotiated, as if her and her Manager’s issues were somehow all our fault!! It didn’t make sense why the Manager would be so upset when Marlene met with him alone on a lower level while we were at the store. Then later, after we left ... read more
Business response:
Hello Louise , Thanks for reaching out to us. We sincerely apologize that you had a negative experience with us and we appreciate the opportunity to address this matter. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
Product came in damage Product was return And redelivered
Business response:
Thank you for your review. We're glad to hear that the issue was resolved with the damaged product. We appreciate your patience during the return and redelivery process. Our team is committed to ensuring customer satisfaction, and we're pleased that we were able to address the situation by providing you with a replacement. If you have any further concerns or questions about your furniture, please don't hesitate to reach out to us. Sincerely, Levin Furniture & Mattress
Outstanding experience. My sales lady Marlene Forbst was outstanding and made experience very delightful
Business response:
Hello Jeff, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Sales woman took a lot if time when trying to pay and made very bad and hurtful comments very bad service
Business response:
It's regrettable to hear about your experience at Levin Furniture and Mattress Avon. We apologize for any hurtful comments made by our saleswoman and will address this issue immediately. Please contact us at (440) 695-3063 to discuss this further. Sincerely, Levin Furniture & Mattress
I love shopping at Levins NO pressure selling brings me back time and time again!!!
Business response:
Hello Diana, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Greeted immediately knowledgeable sales person Sandy is awesome did not pressure sell which one of the reasons I shop Levin!!
Business response:
Hello Diana, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
Great service
Business response:
Hi Dorothy, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Excellent loved Marlene!
Business response:
Hello Jean, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Marlene was very helpful. Will always ask for her. She’s amazing!
Business response:
Hi Jean, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Levin Furniture & Mattress Avon has a 4.7 star rating with 3,305 reviews.
Levin Furniture & Mattress Avon is closed now. It will open at 10:00 a.m.