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Lexus of Bellevue
- Automotive
- Bellevue, WA
About this business
LEXUS OF BELLEVUE IS YOUR PREFERRED LEXUS PLUS DEALER We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Come in to test drive a new or pre-owned vehicle, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car runnin... read more
Location details
101 116th Ave SE, Bellevue, WA, 98004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Great service I wanted to get a second set of eyes on repairs done after a collision on my nearly new Lexus RX350. Erik from Lexus of Bellevue was outstanding - he was prompt on email and scheduling and made sure inspection was thorough. They did discover an issue that I am now trying to get resolved with the collision repair shop. Thanks Erik.
Business response:
Vinay, We are happy to hear Erik took such great care of you during your service inspection with us. We appreciate your feedback, and are always available to assist in the future. Thank you for coming to see us, and we hope to see you again. Regards, Mariam K. | O'Brien Auto Group
Great service Great service, fast and Profesional. I like the service department, we were able to get an appointment very fast.
Business response:
Thank you for the 5 star review, Walid! We appreciate your feedback and do hope to see you again here at Lexus of Bellevue. Sincerely, Mariam K. | O'Brien Auto Group
Retired Senior I recently moved to Bellevue & visited the Lexus Dealership In Bellevue, WA. I needed to have my brakes checked to see if I needed new ones. My Service Consultant, Pat Wilmot, provided superior customer service every step of the way! I was concerned that the dealership would try to replace my brakes when I didn't need them. I was hoping for transparency as opposed to a dealership rip-off which is so common these days. Well, to my surprise, Pat reported that my brakes were in good shape, there was no charge for... read more
Business response:
Eileen, We could not be more pleased to learn about your recent service visit with Pat here at Lexus of Bellevue. Our guest experience is top priority to our team, and we love that you had such an exceptional time with us. Thank you for your review, and we welcome you to the Lexus of Bellevue family. Sincerely, Mariam K. | O'Brien Auto Group
Purchased a new RX350 F Sport I worked with Reid McCann and he was incredibly helpfull without being pushy. I first met Reid about two weeks ago as I went through my evaluation process. It was important for me to include all the safety features in my new car purchase and those were standard with the F Sport. Reid and the sales manager made sure I secured the car that best fit my needs at the right price. I am looking forward to many years with my new RX350.
Business response:
Mark, Thank you for your review! We are happy to hear Reid took such great care of you. Sincerely, Mariam K. | O'Brien Auto Group
AJ and Lexus of Bellevue were fantastic - again Once again, Alan Jensen proved that Lexus of Bellevue provides the most satisfying customer experience and service. He can answer any question you have, and gives you detailed straightforward explanations. Alan keeps you thoroughly updated while your Lexus is being serviced, and sends you service information, including costs, for you. Alan ensures you are completely satisfied before you leave. He's fantastic.
Business response:
Hi Michael, Thank you so much for writing a thorough review! As we always try to provide our guests with a seamless and informative experience it's nice to hear that Alan was able to do that. We hope to see you again in the future! Best, Mariam K. | O'Brien Auto Group
Serviced LS 460 Lexus of Bellevue is an amazing complex for purchasing and servicing . I took my vehicle there for servicing. My service associate was A.J. He was a wealth of knowledge. He addressed my concerns and followed through with a great plan for service. I ‘m pleased with the outcome. My vehicle is once again in tip top shape. Thanks “A.J”.
Business response:
Hi C. Rob, Thank you for reviewing us! I'm glad that AJ was able to help get your car back in tip top shape. I'll be sure to forward AJ your message. Have a wonderful day. Best, Mariam K. | O'Brien Auto Group
Great Service Excellent service from start to finish! My advisor BJ was awesome! The shuttle service is one of my favorite options Lexus gives its customers so I don't have to miss work of arrangements when my car needs service. Thank you!
Business response:
Hi Brandy, Thank you for the review! I'm glad that BJ was able to help you out! It's nice to hear that you took advantage of our shuttle service, it's one of my favorite things as well! We hope to see you again in the future! Best, Mariam K. | O'Brien Auto Group
RX350 service Sam, the service rep was very professional and did not pressure me into any non needed service for my 20k service package.
Business response:
Hi Cyril, Thank you for your review. We definitely do not like to pressure people into anything that they do not need. I'm glad you took advantage of our services. Have a wonderful day and we hope to see you again in the future! Best, Mariam K. | O'Brien Auto Group
New Battery Chris Johnston did a great job working with us to get a new battery installed. Previously, in July, he did performe a complete service. Love our GX460 and appreciate Chris.
Business response:
Hi CougarGirl, Thank you for your review! I'm glad that you were able to work with Chris! We appreciate that you trust us to help you with your GX460. We hope to see you in the future! Have a wonderful day. Best, Mariam K. | O'Brien Auto Group
Frequently asked questions about Lexus of Bellevue
How is Lexus of Bellevue rated?
Lexus of Bellevue has a 4.9 star rating with 7,241 reviews.
When is Lexus of Bellevue open?
Lexus of Bellevue is open now. It will close at 7:00 p.m.