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Lexus of Bellevue

4.9

About this business

LEXUS OF BELLEVUE IS YOUR PREFERRED LEXUS PLUS DEALER We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Come in to test drive a new or pre-owned vehicle, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car runnin... read more

Location details

101 116th Ave SE, Bellevue, WA, 98004, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.97,241 reviews
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Cristina Peterson's profile image
Cristina Peterson 
6 years ago

Super service with Jeff Devere Service Consultant Good and great service consultant is knowledgeable and pleasant. 

Business response:

Hi Cristina, Thanks for taking time to review us! I'll be sure to forward Jeff your message. Have a wonderful day, we hope to seen you again soon. Best, Mariam K. | O'Brien Auto Group 

Leng Tshua's profile image
Leng Tshua 
6 years ago

Superb Service by AJ at LEXUS of Bellevue Once again our man Mr AJ at LEXUS of Bellevue came through with excellent tech support and always on never off from warm greetings to providing free loaner to completing required services and handed over our cleaned vehicle we enjoyed! AJ you're the Best ! Thank You! 

Business response:

Hi Leng, Thanks for such a great review! I'm glad that you had the chance to work with AJ. I'll be sure to send AJ a message. Have a wonderful day and we hope to see you again in the future. Best, Mariam K. | O'Brien Auto Group 

Fred's profile image
6 years ago

perfect timing for repair and shuttle The service representative lady Liz gave the perfect recommendation which made me pleasant trip before service. The service procedure is very smooth and the timing is perfect. The shuttle bus driver is very nice too. It is a pleasant service experience. And the sale representative Fred found one of the original key after one year sale which made me feel reliable. 

Business response:

Fred, We are delighted to learn your recent visit with our team was such a great experience for you all around. Thank you for the outstanding review, and we appreciate your patronage here at Lexus of Bellevue. Regards, Mariam K. | O'Brien Auto Group | mariam@obrienautogroup.com  

Cindy.M's profile image
Cindy.M 
6 years ago

Quick and comfy They were quick and provided it workspace for me to use while I waited. They even ended up completing the job in less than the time they had forecast 

Business response:

Hi Cindy, Thanks for reviewing us! Yes, we always strive to provide quick and convenient service, especially because we understand how inconvenience car maintenance can be. I'm glad you were able to take advantage of our work space too! We hope to see you in the future. Best, Mariam K. | O'Brien Auto Group 

DustinC's profile image
DustinC 
6 years ago

Very straightforward, no stress, no pressure Very straightforward, no stress, no pressure. We already had a good idea of what we wanted, and they didn't try to upsell us to a more expensive model with features we didn't want. 

Business response:

Hi DustinC, Thanks for your wonderful review! We like to provide you with all the information to make an informed decision. Thanks for coming by and we hope to see you in the future! Best, Mariam K. | O’Brien Auto Group  

BC's profile image
6 years ago

First rate sales experience Because of work and family commitments I could not get to the dealership until shortly before closing and I had a travel commitment the next day. Without batting an eye, Cameron North patiently worked with me until the wee hours, test driving multiple vehicles, answering all my questions, and getting the paperwork done after we reached a deal -- all with great courtesy and professionalism. 

Business response:

Hi BC, Thanks for the review! I'm so glad that Cameron helped you out! Congrats on your purchase and we hope to see you again in the future! Best, Mariam K. | O’Brien Auto Group  

Alan's profile image
6 years ago

Lexus Service Service has always been #1. No issues. On time and no surprise charges. 

Business response:

Alan, This is what we love to hear! Thank you for the outstanding review, and we look forward to seeing you again here at Lexus of Bellevue. Sincerely, Mariam K. | O'Brien Auto Group  

AKC's profile image
6 years ago

My first Lexus - RX-350 I was looking for an RX-350, and my first contact was Reid McCann who I spoke to on the phone and followed up with an email of RX-350s he had in stock in the color I wanted. On the day I stopped by, Reid wasn't in, but Mike Shin assisted me with the purchase of one of the RXs Reid emailed. The whole buying process was very low stress, and Mike was extremely helpful, knowledgeable, and courteous. Not only was I able to get the vehicle I wanted at a fair price, but Mike even assisted in ferrying the car... read more

Business response:

Hi AKC, Congrats on your new RX 350! And wow, it sounds like Mike really went above and beyond; I'll forward your positive feedback to him. Thanks for taking the time review us and we hope to see you again soon. Best, Mariam K. | O'Brien Auto Group  

Linda B's profile image
Linda B 
6 years ago

Mrs RDH Alex was great with the customer service that she provided. Very friendly, professional and very timely. 

Business response:

Hi Linda, Thanks for the review! I'm glad that Alex was able to help you out and I'll be sure to send your nice comments. We hope to see you again in the future! Cheers, Mariam K. | O’Brien Auto Group  

Frequently asked questions about Lexus of Bellevue

How is Lexus of Bellevue rated?

Lexus of Bellevue has a 4.9 star rating with 7,241 reviews. 

When is Lexus of Bellevue open?

Lexus of Bellevue is open now. It will close at 7:00 p.m.