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Lily Hall- A Boutique Hotel
- Hotels
- Pensacola, FL
About this business
Location details
415 North Alcaniz Street, Pensacola, FL, 32501, United States
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Exceptional
Modern hotel in good location, but noisy and smokey Stayed in the Pilar Room which is on the side street and lower level of the building. Room had a very strong smell of smoked food (meat?) coming from the restaurant. Lots of noise from the bar upstairs at night until very late. No actual front desk. Everything is done remotely through messaging. Property is modern, clean, well decorated and in a good location. Room has a cute record player.
Business response:
Thank you for choosing to be our guest, Raphael. We understand the Pilar rooms are not for all travelers and apologize if the description was not forthcoming enough about the location of these rooms. It is certainly not our intention. Yes, we do not have the common front desk however our team can be found on property throughout the day and is always available by calling or texting. We hope to have you for another visit and recommend the Santiago or LaRua room for your next visit. Thank you!
Exceptional
Perfect Service, design
Business response:
Herve, Thank you for joining us! We look forward to your next visit!
very relaxing and will be back to stay here again ! great location so clean staff was so nice restaurant was excellent
Business response:
Oh that's wonderful! So glad you had an amazing time!
Very Good
Unique place to stay that is walkable to downtown but offers its own reasons to stay put! I loved the Parlor and could've stayed there all day! The room decor was lovely and felt very spacious. The windows let in a lot of light. I especially loved the design of the bathroom. I wish I could've stayed longer!
Business response:
Thank you so much! I'm thrilled you had such a great experience and look forward to having you back soon- this time for a little longer!
Exceptional
Good Location It was very clean.
Business response:
Thank you for choosing Lily Hall for your recent Pensacola visit. I'm genuinely sorry to hear that your experience with our staff fell short of your expectations. I deeply value feedback from our guests as it helps us improve the bespoke Lily Hall experience. I hope to hear more on your experience and how you think we can improve. Please feel free to email at your leisure Stay@LilyHall.com We wish all the best in your travels!
Frequently asked questions about Lily Hall- A Boutique Hotel
How is Lily Hall- A Boutique Hotel rated?
Lily Hall- A Boutique Hotel has a 4.6 star rating with 260 reviews.
When is Lily Hall- A Boutique Hotel open?
Lily Hall- A Boutique Hotel is open now. It is open 24/7.