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Lily Hall- A Boutique Hotel
- Hotels
- Pensacola, FL
About this business
Location details
415 North Alcaniz Street, Pensacola, FL, 32501, United States
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Enjoyable! The confirmation process Atmosphere
Business response:
Thank you for choosing to be our guest recently. We're sorry to hear you found the confirmation process with Booking.com to be challenging. We hope to welcome you again soon!
Pleasantly surprised at how nice the building and the room were. Will def stay here again The body lotion smelled like pineapple Super clean, easy access and quite pretty
Business response:
Amazing! We look forward to your next visit!
adventure check in instructions not clear but navigatable Classy clean modern atmosphere
Business response:
Thank you for your review! We're delighted you enjoyed the classy, clean, and modern atmosphere. We appreciate your feedback on the check-in instructions and will work on making them even clearer for a smoother experience. We hope to welcome you back again soon!
Exceptional
We love the place, will stay again. Parking for the stay in guests is a nightmare, mostly because the restaurant downstairs is so popular. 12 rooms, only 6 on site parking spots. Owner needs to buy that vacant lot across the street for additional parking, for stay in guests only. This was our second time staying at LIly Hall, the facility, room, amenities, all first rate, loved the style and 'lil touches' of class all over the place. And the in room record player was so very cool. My wife especially liked the parlor and the ... read more
Business response:
Thank you for your thoughtful review and for choosing Lily Hall for a second stay! We're thrilled that you enjoyed the style, amenities, and unique touches like the in-room record player. It’s also great to hear that you had an amazing experience at Brother Fox and Sister Hen—both truly special spots! We understand that parking can be a challenge, especially in a bustling downtown area where popular restaurants attract many visitors. While we wish we could expand our on-site parking, we appreciate your suggestion and will ce... read more
Great place to spend a weekend and explore Pensacola My sheets had some stains that the housekeeper could’ve seen easily. I didn’t know my room was co joined with the next room. Everything is chosen with so much detail and care. My room was great, the restaurant downstairs has great cocktails! I can’t wait to come back and try the food.
Business response:
We sincerely apologize for the oversight and appreciate the opportunity to correct it! Thank you for joining us and we hope to welcome you again soon!
Exceptional
Wonderful The hostess at the restaurant below was extremely snobby. Had she been my first interaction, I would not have even wanted to stay at that hotel. We were looking forward to eating there at Bother Fox Sister Hen and did not. I loved the style of the rooms. The cleanliness of the hotel. We loved the overall atmosphere and environment.
Business response:
We are so sorry to hear of your experience with a team member and have taken this as a learning opportunity. We hope every guest gets to experience Brother Fox and Sister Hen! Please let us know when you are return to Pensacola and we would love to enhance your next stay!
I would recommend to friends, but tell them about the noises. You can hear the upstairs neighbors stomping/walking around. Beds squeaked a lot for somebody who tosses and turns in their sleep. The aesthetic was amazing. It felt very chic and welcoming! The instructions in the email were very clear and concise.
Frequently asked questions about Lily Hall- A Boutique Hotel
How is Lily Hall- A Boutique Hotel rated?
Lily Hall- A Boutique Hotel has a 4.6 star rating with 260 reviews.
When is Lily Hall- A Boutique Hotel open?
Lily Hall- A Boutique Hotel is open now. It is open 24/7.