Lucid Service Center Costa Mesa

Peter H. 

on Yelp

8 months ago

Let's start by saying I own a Lucid GT and have been an investor since CCIV. My first experience with Lucid was in December 2021 when I placed an order for my car which took almost 1 year, Derek was fantastic as everyone was at the time. Speed up to December 2025, everything has changed, unfortunately. No more Derek, now Youssef was my new point of contact. I came in on December 30 to purchase a fully loaded Gravity, deal made, Loan approved, everything ready to go, all I had to do was pick up the car, appointment set for D... read more

David T. 

on Yelp

10 months ago

We have a new Gravity. Drives great, but not yet ready to have been released. There is basically no software beyond a speedometer and a radio. GPS doesn't work, heat is intermittent, this car requires a fob- you receive one at time of delivery- and small card keys which don't work. No Apple CarPlay. I'm sorry I rushed to get this car. 

Julie B. 

on Yelp

a year ago

The service is horrible. They are understaffed and overbooked. I could not get an appointment to fix my entertainment/infotainment system for two months. When I did show up the appointment, they did not have a loaner car for me, which I was assured I would have when I bought the car and I was told it would take a week to fix the problem. This is perhaps because they had so many other cars in the Service Center that there was a severe backlog. This tells me that the cars are breaking and the service at a high rate and they do... read more

KV K. 

on Yelp

2 years ago

Lucid is the worst car. We bought it a month ago from Costa mesa. It is over a month and it has been in shop. We have driven it one time. Tuesday is it going back in to shop...DO NOT BUY THEAE CARS AND STAY AWAY FROM COSTA MESA