This profile has been claimed by the business owner or representative.
272 East Veterans Parkway, Yorkville, IL, 60560, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 10:00 p.m. | |
Tue | 11:00 a.m. to 10:00 p.m. | |
Wed | 11:00 a.m. to 10:00 p.m. | |
Thu | 11:00 a.m. to 10:00 p.m. | |
Fri | 11:00 a.m. to 11:00 p.m. | |
Sat | 11:00 a.m. to 11:00 p.m. | |
Sun | 11:00 a.m. to 10:00 p.m. |
I got a large pizza with 2 toppings. Which was overdone to burnt. paid $24 and change. But if I were to have ordered the $19.99 special. Which is a large pizza with 3 toppings and an order of breadsticks. I would have saved money.
We oeder from here all the time. Last night our delivery driver forgot our 2 liter he not only left to go get it but he brought back 2
it was not good the last 2 times was very cold this last time
Business response:
Joanne, we are so sorry for this. Please private message us with your phone number that was on the order and we will make things right.
Pizza is delicious but if you want to order for delivery and live south of the restaurant, be prepared to wait 2+ hours for a pizza and receive it cold.
Business response:
We are very sorry about this. Please PM us your contact info and we will have a manager reach out to make things right.
Honestly the worse service I’ve ever had. Went in for dinner with some friends. Ordered 1 deep dish pizza waited two hours for our pizza, only for the server to come out and tell us the pizza got stuck in the pan and they did offer us another pizza but I was definitely not going to wait another 2 hours for a pizza so we walked out. I will never go to this place again. This restaurant is going down hill. Very disappointed with the service here.
Business response:
We are so sorry for this unacceptable experience. Please private message us with your contact info and we will do our best to make things right.
This will be the last time I EVER order from this restaurant. Previously when I've ordered everything was screwed up, cold and sub par food. It's been about 1 year since I ordered, so I thought why not give them a try again. Well that was an EPIC fail, I ordered Pizza a Cannoli and a brownie. First red flag was my desert was delivered to my house by a driver saying here's the rest of your order, keep in mind I haven't even received my pizza yet and he says oh I must've beat him here. So he leaves I open the deserts only to f... read more
Business response:
We are very sorry about your experience. Can you please message us with the phone number that you used on your order? We would like to make this right.
I ordered Chicken Florentine, which was grilled chicken w spinach in a creamy garlic sauce served with their mashed potatoes. When I got my dish it was a very small chicken breast with a very little spinach and the biggest mound of potatoes I’ve ever seen. The whole thing was absolutely swimming in so much sauce that I’m sure it was to cover up the fact that there was hardly any chicken and spinach. Hadn’t been there for awhile...won’t go back.
Catered food and was missing several of my items. Had to go back twice for what they forgot to give! Manager did not seem to want to speak to me as he did not come out once to apologize. Was very disappointed in their lack of professionalism. Food was good, but the service is what is accounting for such low rating.
Business response:
We are very sorry about this. We will have the general manager get in touch with you.
Business response:
Ken, we are so sorry to hear about tonight's order. Please message us the phone number the order was placed under and we will have a manager contact you to resolve the issues you had tonight.
Maciano's Pizza & Pastaria has a 4.3 star rating with 2,628 reviews.
Maciano's Pizza & Pastaria is open now. It will close at 11:00 p.m.