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Madison Reed Hair Color Bar Ashburn

4.1

About this business

Location details

20341 Exchange St, Ashburn, VA, 20147, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 7:00 p.m.
Tue09:00 a.m. to 7:00 p.m.
Wed09:00 a.m. to 7:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri09:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 7:00 p.m.
Sun09:00 a.m. to 5:00 p.m.
4.1242 reviews
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Stephanie ..'s profile image
Stephanie .. 
rating
5 months ago

Update: Madison Reed commented on my review stating they reached out to me privately. That is a lie; they never reached out. Do not trust these people. 

Business response:

Hi Stephanie, thank you for taking the time to send us this feedback. We have reached out to you privately to discuss your concerns. 

Judy P.'s profile image
Judy P. 
rating
5 months ago

I was there 4/11/2026 around 10:30 am - we had requested a previous stylist in the notes. We were late for the appointment, and while we take responsibility for it, I noticed that it was not the stylist we had requested. They didn't even call to let us know she wouldn't get our stylist. We traveled for almost an hour and were met with a bad attitude. The manager was not friendly and did nothing--zero-- to alleviate the situation, and the stylist had an attitude as well. It's too bad, because we had such a good experience be... read more

Business response:

Hi Judy, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Stephanie ..'s profile image
Stephanie .. 
rating
6 months ago

The colorist did a decent job with the hair color, but the checkout lady was bizarrely rude to me. First, this lady just sat at the color bar eating snacks and looking at her phone my entire 1-hour appointment because apparently her only job is checking people out after their appointment. She never greeted me or welcomed me to the salon, explained how the process worked, or gave me a tour (Madison Reed is confusing for a first time client!). I had booked a root color with the new client 20% off discount, and when I got ... read more

Business response:

Hi Stephanie, thank you for taking the time to send us this feedback. We have reached out to you privately to discuss your concerns. 

Charis ..'s profile image
Charis .. 
rating
10 months ago

I got a balayage at Ashburn, and was really unhappy with it. I've had balayage's done at a different place and was recommended this location but left so disappointed. (1) I asked for a deep brown tone, and I came out with bright red. (2) After I got my hair washed, I asked for my stylist- however, she had left for the day, which was really unprofessional. (3) I had water splashed on my face multiple times while getting my hair washed and while waiting 30 minutes, and (4) they forgot I paid for a blowout and said they weren'... read more

Business response:

Hi Charis, thank you for taking the time to send us this feedback. We would like to apologize for the experience you had at the Hair Color Bar, thank you for contacting us directly as well so we could take care of you. 

Ct ..'s profile image
Ct .. 
rating
10 months ago

I got a balayage at Ashburn, and was really unhappy with it. I've had balayage's done at a different place and was recommended this location but left so disappointed. (1) I asked for a deep brown tone, and I came out with bright red. (2) After I got my hair washed, I asked for my stylist- however, she had left for the day, which was really unprofessional. (3) I had water splashed on my face multiple times while getting my hair washed and while waiting 30 minutes, and (4) they forgot I paid for a blowout and said they weren'... read more

Business response:

Hi Charis, thank you for taking the time to send us this feedback. We would like to apologize for the experience you had at the Hair Color Bar, thank you for contacting us directly as well so we could take care of you. 

Malak H.'s profile image
Malak H. 
rating
11 months ago

be careful they charge a very high tip almost same like the price of the hair service without my acknowledgment. mean people. sad to be treated like this. 

Business response:

Hi Malak, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns. 

Chung L.'s profile image
Chung L. 
rating
a year ago

My first time experience getting my hair dyed professionally and I almost wanted to cry when I got home because I felt scammed. --- So this isn't entirely their fault BUT when I went in to ask if they could do what I wanted (I wanted my bangs to be a silver/white color, I didn't know it was called a "Money Piece highlight") they made it sound like they could do it. I didn't realize this place was just for covering up Greys when I looked up a place to get my hair dyed. They did show me an example of the ashy grey that they co... read more

Business response:

Hi Chung, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Aatmika V.'s profile image
Aatmika V. 
rating
a year ago

I am not trying to be rude but I came in asking for a balayage and I showed a picture of it. When I saw my hair at the end I was very disappointed to see that it didn't even look like a balayage and it was just streaky highlights. The back of my head was also left completely black besides a very big unblended streak of an unpleasant shade of light brown towards the right side of my hair. I'm sorry if this was rude I was just very disappointed as I have school on Thursday and there is no way to fix this. 

Business response:

Hi Aatmika, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Virginia H.'s profile image
Virginia H. 
rating
a year ago

The hairstylist Seema was very rude to me, and she sprayed me in the face . I told her that I thought that hose was broken and she kind of laughed and kept spraying me. I think this is very rude. if you go here, I would avoid this lady if you can because she has a big chip on her shoulder. 

Business response:

Hi Virginia, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you. 

Frequently asked questions about Madison Reed Hair Color Bar Ashburn

How is Madison Reed Hair Color Bar Ashburn rated?

Madison Reed Hair Color Bar Ashburn has a 4.1 star rating with 242 reviews. 

When is Madison Reed Hair Color Bar Ashburn open?

Madison Reed Hair Color Bar Ashburn is closed now. It will open at 8:00 a.m.