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Madison Reed Hair Color Bar Hillsboro

4.1

About this business

Location details

2125 NE Allie Ave., Hillsboro, OR, 97124, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.191 reviews
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Monique B.'s profile image
Monique B. 
rating
8 months ago

I'm a little disappointed. I had an appointment at 2:30. I got there....hurried there...and arrived at exactly 2:30. I waited 20 minutes. It seemed like there was not enough staff. And then it took them awhile to find me on the computer after waiting 20 minutes to decide what my color was. So arrived at 2:30 and did not leave until 4:15. I had to hurry and blow dry my own hair because I had an appointment at 5:00. My hair was kind of a mess because I did it in such a hurry. Anyway, it was a little frustrating. Not very h... read more

Business response:

Thank you for sharing your fabulous feedback for Madison Reed, Monique! We appreciate you and look forward to seeing you again for another 5-star experience- and bring a friend along! Get $15 off your next service or online order when you refer a friend, visit madison-reed.com/refer to get started. 

Stephanie S.'s profile image
Stephanie S. 
rating
11 months ago

Was not happy nor pleased my last two visits here. Last visit my colorist suggested a color change that she thought would work good for my hair, well it did not come out anything close to what I like or usually wear as my preferred color. This visit I let her know I was not happy about how the last color session went and I was hoping for a fix of the color and not do the same thing. Well... the color was left on longer than it should have, not only did it come out super dark not to my liking and coloring, my hair ended up in... read more

Business response:

Hi Stephanie, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns. 

Megh A.'s profile image
Megh A. 
rating
a year ago

Went for root touch up. You have to give tips to 2 people. One who colors and one who washes your hair. They dont even towel dry your hair. After a wash, your hair is soaking wet and they point u to a dryer and you have to do it all by your self 

Business response:

Hi Megh, thank you for taking the time to send us this feedback. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may discuss your concerns. 

Sally R.'s profile image
Sally R. 
rating
2 years ago

I only write Yelp reviews when I feel VERY strongly about something. Getting my hair done at Madison Reed was a VERY poor decision. The assistant that took care of me was really nice. But that's the only positive thing I have to say. I told my stylist I wanted more cool toned blonde highlights. She said my hair has a good blonde base and it would be no problem. She asked me if I wanted the color right up to my roots and I said no. I asked for a balayage, and she said no problem. She did the foils and shampoo - and tha... read more

Business response:

Hi Sally, thank you for taking the time to send us this feedback. We are so sorry to hear that you were not happy with your highlighted result, and that your hair was really tangled, and we want to make this right. Our team will be reaching out to you shortly to take care of you. 

Kiki C.'s profile image
Kiki C. 
rating
2 years ago

I just had the most worst experience on my life. I showed the color therapy rep what I wanted and she said they could do it. Booked the appointment and right away the colorist started off with say she wanted to quit and my hair was a project and she couldn't do it. I laughed it as a joke but after soon point it was annoying and extremely rude she brushed my hair so hard and her nails was sharp and scratched my ear couple times. When everything was almost done MT Hair rep of being blonde turned into grey!!!! Right away I was ... read more

Business response:

Hi Kiki, thank you for taking the time to send us this feedback. We would like to apologize for your recent visit to the Hair Color Bar, and we want to make this right. Our team will be reaching out to you shortly to take care of you. 

sarah h.'s profile image
sarah h. 
rating
2 years ago

do not come here if you are looking to get your hair lightened, or just don't even come here at all. i came and was greeted by one of the stylists, but once I sat down and the actual colorist came up to me it just went downhill from there. she barely asked me what i was looking to get done and i briefly explained what i wanted and she was already on her way to getting the product ready. she just started slapping lightener on. she used a foil technique for the highlights. ( which they kept saying i was in for a balayage but t... read more

Business response:

Hi Sarah, thank you for taking the time to send us this feedback. We would like to apologize for color and washing experience, and we want to make this right. Our team will be reaching out to you shortly to take care of you. 

Le L.'s profile image
Le L. 
rating
2 years ago

My last visit to the Madison Reed Color Bar in Hillsboro, OR was to fix the grayish green tone that emerged from a coloring 2 days prior. I went back because Madison Reed reached out after my last 3 star review with an offer to fix it at no charge. I have to say that the colorist did manage to undo the very unattractive coloring, but it was a tense, uncomfortable 90 minutes with the same person who had left me with the unsatisfactory coloring the first time! I was on guard and she was defensive, "educating" me as to why it w... read more

Business response:

Hi Le, thank you for taking the time to send us this feedback. We would like to apologize for your less than stellar color results, and we want to make this right. Our team will be reaching out to you shortly to take care of you. 

Preslie W.'s profile image
Preslie W. 
rating
3 years ago

2 stars because the salon itself was nice they offered drinks and staff was very kind and getting my refund for my hair was really simple which I appreciated. Unfortunately I think communication could have been off, I came in with photos of brown hair with full highlights and a balayage we decided on the balayage but I feel like my hair looks more like I just died the ends of my hair blond and called it a day lol. Could be my fault for miscommunication to an extent but it's hard to get over how bad my hair looked. Multiple m... read more

Business response:

Hi Preslie, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. We will reach out to you via message to get more information. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Frequently asked questions about Madison Reed Hair Color Bar Hillsboro

How is Madison Reed Hair Color Bar Hillsboro rated?

Madison Reed Hair Color Bar Hillsboro has a 4.1 star rating with 91 reviews. 

When is Madison Reed Hair Color Bar Hillsboro open?

Madison Reed Hair Color Bar Hillsboro is closed now. It will open at 11:00 a.m.