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2125 NE Allie Ave, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I only write Yelp reviews when I feel VERY strongly about something. Getting my hair done at Madison Reed was a VERY poor decision. The assistant that took care of me was really nice. But that's the only positive thing I have to say. I told my stylist I wanted more cool toned blonde highlights. She said my hair has a good blonde base and it would be no problem. She asked me if I wanted the color right up to my roots and I said no. I asked for a balayage, and she said no problem. She did the foils and shampoo - and tha... read more
Business response:
Hi Sally, thank you for taking the time to send us this feedback. We are so sorry to hear that you were not happy with your highlighted result, and that your hair was really tangled, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
I just had the most worst experience on my life. I showed the color therapy rep what I wanted and she said they could do it. Booked the appointment and right away the colorist started off with say she wanted to quit and my hair was a project and she couldn't do it. I laughed it as a joke but after soon point it was annoying and extremely rude she brushed my hair so hard and her nails was sharp and scratched my ear couple times. When everything was almost done MT Hair rep of being blonde turned into grey!!!! Right away I was ... read more
Business response:
Hi Kiki, thank you for taking the time to send us this feedback. We would like to apologize for your recent visit to the Hair Color Bar, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
do not come here if you are looking to get your hair lightened, or just don't even come here at all. i came and was greeted by one of the stylists, but once I sat down and the actual colorist came up to me it just went downhill from there. she barely asked me what i was looking to get done and i briefly explained what i wanted and she was already on her way to getting the product ready. she just started slapping lightener on. she used a foil technique for the highlights. ( which they kept saying i was in for a balayage but t... read more
Business response:
Hi Sarah, thank you for taking the time to send us this feedback. We would like to apologize for color and washing experience, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
My last visit to the Madison Reed Color Bar in Hillsboro, OR was to fix the grayish green tone that emerged from a coloring 2 days prior. I went back because Madison Reed reached out after my last 3 star review with an offer to fix it at no charge. I have to say that the colorist did manage to undo the very unattractive coloring, but it was a tense, uncomfortable 90 minutes with the same person who had left me with the unsatisfactory coloring the first time! I was on guard and she was defensive, "educating" me as to why it w... read more
Business response:
Hi Le, thank you for taking the time to send us this feedback. We would like to apologize for your less than stellar color results, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
2 stars because the salon itself was nice they offered drinks and staff was very kind and getting my refund for my hair was really simple which I appreciated. Unfortunately I think communication could have been off, I came in with photos of brown hair with full highlights and a balayage we decided on the balayage but I feel like my hair looks more like I just died the ends of my hair blond and called it a day lol. Could be my fault for miscommunication to an extent but it's hard to get over how bad my hair looked. Multiple m... read more
Business response:
Hi Preslie, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. We will reach out to you via message to get more information. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Madison Reed Hair Color Bar Hillsboro has a 4.1 star rating with 81 reviews.
Madison Reed Hair Color Bar Hillsboro is closed now. It will open at 10:00 a.m.