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Mall of Georgia Ford

4.3

About this business

Location details

4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.315,928 reviews
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gary.lightfoot's profile image
gary.lightfoot 
2 years ago

Great communication with the wonderful team. Knowledgeable Reliable and Caring staff! The Hospitality was also greatly appreciated as well as the level of their skill sets. 

Business response:

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence. 

Jaysmall's profile image
Jaysmall 
2 years ago

Dealership and salesman great. !! Took forever to get the paperwork done ! That’s the only complaint 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

SHAD_ATKINSON's profile image
SHAD_ATKINSON 
2 years ago

Excellent staff. Professional conduct. All done while conveying to us the customers that they had the fulfillment of our needs as their highest priority. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

mikej's profile image
mikej 
2 years ago

Great dealership. Good people easy to work with. would highly recommended this dealership. Everyone was very nice and great to work with. 

Business response:

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all! 

bjpenman's profile image
bjpenman 
2 years ago

My vehicle was to be serviced which included checking oil, tires, brakes, engine, lights. My tail light was out and was not replaced; brakes are squealing. I did expect better 

Business response:

We apologize for the poor service experience you had. We take customer feedback seriously, and we are committed to providing the best possible service. To address your concerns effectively and improve our services, we would appreciate more specific details about your experience. Please let us know the nature of the problem you encountered, the date of your visit, and any individuals you interacted with during your visit. This information will help us identify areas for improvement and take corrective actions. 

Matt's profile image
Matt 
2 years ago

I just purchased a new truck (previously loaner with less than 1,000 miles) from this dealership. I found their Customer Service good but not excellent . The sales associate was very nice and professional but could have been more knowledgeable about the product. I was unaware of a few available options that I would have loved to have on my new truck. There was some vibration in the steering that I noticed the day after and the sales team set me up with a service appointment. The Service team was good and provided me a loaner... read more

Business response:

Thank you for taking the time to leave a review. We value your feedback, and we're here to address any concerns or issues you may have. If you have any questions or need further assistance, please don't hesitate to reach out to us. Your satisfaction is important to us, and we look forward to the opportunity to serve you better in the future. 

mikej's profile image
mikej 
2 years ago

Everyone was extremely nice and helpful. Made buying my new truck a pleasant experience. Would recommend this dealership. 

Business response:

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all! 

ccarmo13's profile image
ccarmo13 
2 years ago

Team was Courteous and worried about making us happy. Checked up on us the next day 

Business response:

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all! 

Mprabha2's profile image
Mprabha2 
2 years ago

I am really o Pleased with response and time my long distance travel was possible due to timely help I also appreciate the young African American girl (name Aliver. Like I forget) Pl keep the great work going 

Business response:

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all! 

Frequently asked questions about Mall of Georgia Ford

How is Mall of Georgia Ford rated?

Mall of Georgia Ford has a 4.3 star rating with 15,928 reviews. 

When is Mall of Georgia Ford open?

Mall of Georgia Ford is open now. It will close at 6:00 p.m.