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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
They were very understanding when my sister and I switches places in the middle of the transaction
Business response:
That's great to hear we could be flexible for you! We understand that car buying can sometimes involve unexpected changes, and we're happy to work with our customers to ensure a smooth experience.
Mr Alan was a nice person, fixed My car big problem. Thanks for his professional working.
Business response:
We're glad to hear your car's problem was fixed by Alan! Thank you for the kind words about his professionalism. At Mall of Georgia Ford, we take pride in having a skilled team that can diagnose and repair any issue. We'll be sure to pass on your appreciation to Alan. We look forward to seeing you again!
The best thing about the dealership are the service representatives. Sure, the mechanics are good, EXPENSIVE, but good, but the service representatives interact with the customers and keep them informed, and they soften the blow when the bill comes in.
Business response:
Thank you for taking the time to leave us a review! We're thrilled to hear that our service representatives made such a positive impact on your experience. They truly are a valuable asset to our team, and we appreciate you acknowledging their communication and customer focus. We understand your point regarding the cost of repairs. While we strive to be competitive, genuine parts and expert labor can add up. However, we're always happy to discuss options and prioritize what needs immediate attention to keep your car safe and ... read more
Had a great experience with the team at mall of ga ford. Thank you Jeff, and Sterling!
Business response:
We're delighted to hear you had a great experience at Mall of Georgia Ford! Thank you for taking the time to leave a review and for recognizing Jeff and Sterling for their assistance. At Mall of Georgia Ford, we strive to provide exceptional customer service, and it sounds like Jeff and Sterling embodied that for you. We appreciate you mentioning them by name! Congratulations on your new car. Please don't hesitate to reach out to Jeff, Sterling, or any of our team members if you have any questions or need anything in the fut... read more
Mall of Georgia Ford has been honest & straightforward in our transactions. I love my new truck.
Business response:
Congratulations on your new truck! We're thrilled to hear you love it and that you appreciate our honest and straightforward approach to car buying. At Mall of Georgia Ford, we believe in building trust with our customers by providing transparent communication and a hassle-free experience. We're happy to hear we achieved that for you! We hope you enjoy your new truck for many miles to come. Please don't hesitate to reach out to our service department for any maintenance needs or if you have any questions about your new vehic... read more
Staff was prompt and courteous. They didn't try to up sell me unnecessary services.
Business response:
Thank you for the fantastic review! We appreciate you highlighting the promptness and courtesy of our staff. We also take pride in offering honest recommendations and avoiding unnecessary upsells. Creating a trustworthy environment is important to us, so knowing you felt comfortable and respected throughout your visit is very rewarding. Thanks again for choosing us!
The service is prompt, very accommodating and Mateo is a epitomy of a stellar employee, I'll rate him A1.
Business response:
We're thrilled to hear about your positive service experience! Promptness and accommodation are key for us, and it means a lot that you noticed. Mateo is truly a star – we appreciate you calling him the epitome of a stellar employee. We'll be sure to pass along your kind words and A1 rating! Thank you for choosing us, and we look forward to seeing you again soon.
The staff was impressive as a seamless TEAM. Lionel had the right vehicle, never imagined the color was exactly what I have wanted for quite some time; price was great and timing was even better! I look forward to the TEAM caring for my vehicle in the years to come.
Business response:
Wow, Lionel and the team are thrilled to hear they made such a positive impression! We take pride in working together seamlessly to find the perfect fit for our customers. We're especially happy Lionel found the exact color you've been wanting – meant to be! We look forward to being your trusted team for all your vehicle's needs in the years ahead. Thank you for choosing us!
They were really good on everything they did to achieve the best price and the best car for me. Amazing job
Business response:
We're thrilled to hear you had a fantastic experience! Thank you for mentioning our commitment to finding the best price and the perfect car for you. At Mall of Georgia Ford, customer satisfaction is our top priority, and it sounds like we achieved that for you. We appreciate you recognizing our team's hard work – it means a lot! Congratulations on your new car! Welcome to the Mall of Georgia Ford family!
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,516 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is closed now. It will open tomorrow at 9:00 a.m.