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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
First time at this dealership. We stepped out of the car clearly didn’t know the process there. Everyone looked at us as if we were aliens. Walked inside said hello no one responded. Walked over to a female Svc rep gave her my name she looked up our reservation then walked us over to our Svc rep. She was very friendly and polite. Our service representative was very professional informative and knowledgeable. I look forward to seeing him again when we need to service our Ford. Those two individuals saved the day otherwise we ... read more
Excellent customer service. Quick and effective, they took time to help. I will be back for sure. Thanks!
Business response:
Thank you for the fantastic review! We're thrilled to hear that you experienced excellent customer service at Mall of Georgia Ford. We appreciate you mentioning that our team was quick, effective, and took the time to assist you. It means a lot to us that you'll be back for sure!
I have gone to Mall of Georgia Ford for years, they treat me like family. They are trustworthy, dependable and honest. I highly recommend.
Business response:
Thank you for the wonderful review! At Mall of Georgia Ford, creating a family atmosphere and building trust with our customers is our top priority. Your feedback means the world to us, especially knowing you've been coming to us for years.
Had to use the body shop after my F150 got hit by someone. Amina at the body shop was very professional and friendly. Fast service and made it easy through great communication. Hope no one hits my car again, but if I had to this is the only place I am going to bring my car in.
Business response:
Thank you for the fantastic review about our body shop! We understand accidents happen, but we're happy to hear we could get your truck back to you quickly. Sincerely, The Mall of Georgia Ford Team
They are very reliable and make you fill trust worthy. they complete the work in a timely manner and keep you informed of all progress.
Scott are sales representative was the greatest and made a big impact in are decision to purchase the vehicle also the sales manager, I can't remember his name right now was also great in assisting us in are purchase as well as the finance associate that assisted in the closure of are vehicle purchase they all combine, made it a wonderful vehicle purchasing experience and made us decision to stay with Mall of Georgia Ford for the maintenance of the vehicle as well A BIG THANK YOU TO THE WHOLE TEAM AT MALL OF GEORGIA FORD 👍�... read more
Excellent service experience - everything completed as promised and on time. Highly recommend MOG Ford dealership.
Business response:
We strive to deliver an excellent service experience, and it's fantastic to hear we met your expectations! Thanks for mentioning that everything was completed as promised and on time. Welcome back anytime for your next service needs!
Friendly, courteous service staff. Rental car was spotless. Follow up was timely. Once part arrived the car was repaired quickly.
Business response:
Thank you for taking the time to leave this review! We're happy to hear that our service staff was friendly and courteous throughout your experience. Thank you for choosing Mall of Georgia Ford, and we look forward to serving you again in the future!
I have all my service work done at your place and for the most part all is good but it bothers me when your service tech tell me that I need a complete transmission fluid flush on a F150 that has less then 47000 miles on it. I expect better out of Ford than that.
Business response:
Thank you for your feedback about your recent service experience at Mall of Georgia Ford. We appreciate you letting us know that you trust us with your F-150's maintenance for the most part! Our goal is to provide accurate and appropriate service for your vehicle. Sincerely, The Mall of Georgia Ford Team
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.4 star rating with 15,516 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is closed now. It will open tomorrow at 9:00 a.m.