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Mall of Georgia Ford
- Car Dealers
- Buford, GA
About this business
Location details
4525 Nelson Brogdon Blvd., Buford, GA, 30518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 a.m. to 6:00 p.m. |
I had my vehicle serviced 8/16 (120k service) and was told I also needed to have a brake flush, which I accepted. Later that night, I had 2 warning messages - hill descent and tow hitch - then a low tire pressure alert. After checking with a few shops on the tire issue, both said the rear brake pads were really worn- at 3mm. I was disappointed Ford didn’t bring that up during the service. I do really like their complimentary pick up and delivery service. I also appreciated how quickly they were able to schedule me. Their ser... read more
Business response:
Thank you, Lisa, for your feedback! We're glad you appreciated our pick-up and delivery service and quick scheduling. We're sorry to hear about the brake pad oversight and will address this with our team. Your experience helps us improve, and we hope to serve you better in the future!
They got what I need done and if i needed a car it was available
Business response:
Thanks for the fantastic review! We're thrilled to hear that we met your needs and provided convenient car options. Your satisfaction is our priority, and we look forward to serving you again soon!
Brian was very helpful and followed up with me. Billy was also very attentive when Service didn’t meet their committed turnaround.
Business response:
Thanks for your fantastic feedback! We're thrilled to hear that Brian and Billy provided you with excellent support. Our team is dedicated to ensuring a great experience, and it’s wonderful to know their efforts made a difference. We appreciate your support!
Awesome service. Provided vehicle wanted at great price. Highly recommend using this dealership and sales staff
I'm very happy with my new f150 lightning as the salesman Patrick was very helpfull the same with manager Mr: Farmer thank again
Marilyn Muir was very helpful in completing my service visit. It would have not been correct without her help.
Brian is very patient and he very professional and made my process nice and smooth
Taken in for service, on time as scheduled. Strong communication and professional staff. Price was fair!
Business response:
Thank you for your feedback! We're pleased to hear that your service experience was punctual, with strong communication and professionalism from our staff. It's also great to know that you found our pricing fair. If you need any further assistance or have additional questions, please don't hesitate to reach out. We look forward to serving you again!
The service manager Donny was an absolute pleasure to deal with...made sure everything was properly handled and went above and beyond to fine a difficult rattle, which I was thrilled about. Would highly recommend...nicely done!
Business response:
Thank you for taking the time to share your experience! We’re delighted to hear that Donny went above and beyond to resolve the issue and ensure everything was handled to your satisfaction. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to Donny. If you need any further assistance, don’t hesitate to reach out. Thanks again for your support!
Frequently asked questions about Mall of Georgia Ford
How is Mall of Georgia Ford rated?
Mall of Georgia Ford has a 4.3 star rating with 15,926 reviews.
When is Mall of Georgia Ford open?
Mall of Georgia Ford is open now. It will close at 8:00 p.m.