Marling Court Care Home - Country Court

4.6

Assisted Living Facilities
Hampton

About this business

Wellness Assisted Living Facilities

Location details

2 Bramble Lane, Hampton, TW12 3XB, United Kingdom

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4.646 reviews

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William G

a month ago

I've now been visiting an old schoolfriend every other week since he took up residence some two years ago. From the start, I've been hugely impressed by the self-evident care and attention accorded my friend by just about every member of staff I've come into contact with. This cannot, I think, be wholly ascribed to staff members' instinctive sympathy for their charges but must also reflect the example set by the on-site management. My only question mark is prompted by the apparent cessation - and I may be mistaken here - of ... read more

Business response:

Thank you for taking the time to leave a review for Marling Court. We are delighted to hear your wonderful words about our care and support.

R D

5 months ago

My cousin, Stephen, is always happy with his care, his carers and living at Marling Court. He is well looked after, enjoys the food and is kept in good health and clean and tidy. He has never made any complaint about Marling Court and I am very happy with his care there. Ros Daly (Next of Kin and POA)

Business response:

Thank you for taking the time to leave a review for Marling Court. It is our pleasure to care for your cousin. We will pass your kind words on to the staff team.

Ashley W

9 months ago

You have cared for her for a number of years, very well. Alll staff have always been good to her and to us.

Business response:

Thank you for taking the time to leave your review for Marling Court Care Home. Your kind words will be shared with the staff team. Warm regards

Dave P

9 months ago

I normally visit twice a week and see care and compassion from all staff. I am contacted and consulted regarding any issue that may occur. I have confidence that mum is cared for in an appropriate manner, she is kept safe warm and tended too, with requests made for my feedback on a regular basis. It was sad when my mum was unable to care for herself but she's happy/safe and looked after at Marlin Court.

Business response:

Thank you for taking the time to leave your review for Marling Court Care Home. Your kind words mean a great deal to our staff team, who will be happy to know that you feel confident in the care and compassion we provide for your mum. We understand how difficult it can be when a loved one is no longer able to care for themselves, and we are glad to hear that she is happy, safe, and well looked after with us. Your trust and feedback are very important, and we will continue to involve you and keep you updated on her care.

K S

9 months ago

My experiences have been very good. My wife is well cared for. The staff are kind and understanding. I am very pleased with her standard of care.

J A

11 months ago

Staff are always welcoming and friendly, and seem to know the residents and their needs well. They gave us the time needed alone with our relative, made a room available and arranged access to the outside areas. We have no concerns with her care.

Business response:

Thank you for taking the time to leave a review for Marling Court, we appreciate your comments and feedback.

Rosamond D

a year ago

My cousin is being well looked after and, most importantly, he says he is happy where he is. He enjoys the food and his body weight is normal for his height whereas he was very underweight before he moved to Marling Court. He says he likes the staff and carers and is very happy with how he is looked after.

Business response:

Thank you for taking the time to leave your review for Marling Court Care Home. It is lovely to hear that your cousin is happy and that his weight is now normal. It is a pleasure to care for him and include him in the activities which are on offer in the home too. Warm regards,

M W

a year ago

I would like to see my sister reacting in a meaningful way with fellow residents but I suppose it is in the nature of her illness that this is not possible. The staff are invariably helpful and cheerful, often in quite difficult circumstances.

J W

a year ago

My sister-in-law seems content and appreciative of the fact she doesn't have to worry about feeding herself or cleaning etc. And that she doesn't have any responsibilities to worry about. I have found the staff friendly and sensitive to my sister-in-law's needs. I wish she would be more open to the events offered at the care home, but I know she can be obstinate.