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Marling Court Care Home - Country Court
- Assisted Living Facilities
- Hampton
About this business
Location details
2 Bramble Lane, Hampton, TW12 3XB, United Kingdom
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Attended a Christmas party with Elvis entertainment. Residents all enjoyed it. Homely feel and a happy environment. Staff all happy and involving the residents in the party. Residents all included by staff in the party.
I visited my grandmother regularly. Staff were always welcoming and friendly, no matter what time you visited. Nan was always treated with respect, even when she was difficult. I have nothing but praise for the care Nan received. When Nan passed away, staff helped us to come to terms with our loss. They were more like family than staff.
We can't find any fault at all. Smashing staff and managers - they are so helpful.
The residents are treated with dignity and the staff are helpful and friendly. My friend is happy here.
Came to the Xmas party with Elvis singing. Staff are very good and jolly. Staff cannot be faulted.
Marling Court is over 30 years old and has become very 'tired' in both, it's appearance, actual building and staff. In September a new manager was appointed who, in my opinion, is trying very hard to bring new life to the home. As has always been the case, she is struggling to recruit staff which seems to be ongoing. After meeting with the manager, deputy and admin manager, my faith has been restored that the home will, given time and effort, be a pleasant and enjoyable place to live for our aged (awkward) loved ones.
Business response:
Thank you for taking the time to review Marling Court Care Home. We appreciate your honest feedback and are pleased that you can see positive changes taking place at our home. We are currently submitting plans for the extension and refurbishment of Marling Court. The planning application for this is at the pre-approval stage. Please rest assured that we will be keeping all families and relatives fully informed as the plans progress.
The care home is very relaxed and comfortable, in fact homely. My wife has settled down very well in the 4 weeks she has been there and is well looked after. The staff are very attentive to my wife's needs. The location of the home is very good and gives easy (escorted) wheelchairs access to local parkland, shops and cafes. The internal garden spaces are attractive and well maintained. My family and I are very pleased and happy with the care and attention my wife has been receiving.
Marling Court is a friendly, welcoming and homely place, where my mum is well looked after. All carers know all the residents and their needs. The new activity coordinators are keen to involve residents and are putting on events for them, families and friends. Mum's room is always clean and tidy.
No further comment. Extremely happy with the treatment my mother receives. Staff very good. Food satisfactory.
Frequently asked questions about Marling Court Care Home - Country Court
How is Marling Court Care Home - Country Court rated?
Marling Court Care Home - Country Court has a 4.6 star rating with 46 reviews.
When is Marling Court Care Home - Country Court open?
Marling Court Care Home - Country Court is open now. It is open 24/7.