This profile has been claimed by the business owner or representative.
2 Bramble Lane, Hampton, TW12 3XB, United Kingdom
Get directionsLovely home, looking after Mum very well, gives me peace of mind knowing Mum is cared for and safe.
Business response:
Thank you for your lovely review. We truly appreciate you taking the time to share your feedback with us. It is our pleasure to care for your mum and give you peace of mind too.
Admin and care staff are really excellent. They provided excellent care and excellent communication about the welfare of the resident. All of the staff seemed to really care about the welfare and well-being of the resident.
Business response:
Thank you so much for taking the time to leave your review for Marling Court Care Home. Your feedback is appreciated and will be passed on to the staff team. Warm regards.
Always friendly and help you both my Mmm and us when we visit. The staff obviously care for my mum. Mum is very happy there. She is 99 and, until last year, lived on her own and looked after herself. So a big change for her. The only criticism is hard to speak to Mum on the phone at the weekends, seldom is the phone answered.
Business response:
Thank you for taking the time to leave a review for Marling Court Care Home, we are delighted your relative has settled in so well with us. We will address the issue with the telephones that you've raised and endeavour to ensure we are able to answer more calls at the weekends.
All the staff, carers and admin, are very helpful to me and seem to genuinely give my husband as much care as possible. The only downside is the difficulty at weekends and bank holidays in getting into and out of the home without anyone in the office to open/close the front door or answer the phone.
Business response:
Thank you for taking the time to leave your lovely review for Marling Court Care Home and for your feedback. We do have a weekend receptionist starting at Marling Court next month. Best regards.
This was the first time I put my father in a care home and I was so worried about him. Last time I had a holiday was June 2016. I went for two weeks while Dad was in the care home. I was so surprised to see him so happy, he was so friendly with all the residents. The love and care I saw from the carers, nurses and all the staff, even the manager, every one of them were amazing people. So loving and caring and I appreciate them all.
Business response:
Thank you so much for your lovely review and kind words. We appreciate you taking the time to leave us your feedback and it was our pleasure to care for your dad. Your kind words will be passed on to the staff team. Best regards.
A very well-run care home with engaged, keen and well-trained staff. No details were overlooked and my family was made very welcome.
Business response:
Thank you for taking the time to leave a review for Marling Court Care Home, we are delighted your relative has settled in so well with us and you have enjoyed visiting us.
Always found management and staff to be kind and helpful but don't know any other homes to compare it with. I would like to have the post delivered on the same day, rather than always having to ask for it.
I am delighted that my wife has been able to stay at the Marling Court. The home has a very welcoming appearance and is secure with regard to the epidemic situation. The care staff and management team have been very attentive to my wife's needs and always supportive with my visits. My wife was very complimentary about the catering and enjoyed the activity sessions. I would readily recommend the Marling Court for their care.
My grandmother has been a resident at Marling Court since January this year and my mother and I are really happy with the care that she's receiving there. She's in much better shape than when she moved in, and every time we see her she seems to have improved. The carers and management are doing a great job, and we're confident that my grandmother is in very good hands.
Business response:
Thank you for leaving a review for Marling Court Care Home, we are very happy to hear how pleased you are with our care for your grandmother. It is our pleasure to care for her as part of our family here at Marling Court.
Marling Court Care Home - Country Court has a 4.6 star rating with 44 reviews.
Marling Court Care Home - Country Court is open now. It is open 24/7.