Marling Court Care Home - Country Court

4.6

Assisted Living Facilities
Hampton

About this business

Wellness Assisted Living Facilities

Location details

2 Bramble Lane, Hampton, TW12 3XB, United Kingdom

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4.646 reviews

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Diane C

2 years ago

The staff are friendly, rooms are clean.

Business response:

Thank you for taking the time to write a review for Marling Court Care Home, we are delighted that you are happy with our care home and staff team.

Ajay S

2 years ago

My father first came here in September 2023 on a respite but a couple of weeks after his return we realised that we could not look after him so he returned to Marling. I cannot thank the staff for all the wonderful care they gave my father. This was a lovely home for him and there was nothing that I could fault.

Business response:

Thank you for taking the time to leave your review for Marling Court Care Home. Your kind words and positive feedback will be shared with the staff team.

David P

2 years ago

Lovely home, looking after Mum very well, gives me peace of mind knowing Mum is cared for and safe.

Business response:

Thank you for your lovely review. We truly appreciate you taking the time to share your feedback with us. It is our pleasure to care for your mum and give you peace of mind too.

Stephen M

2 years ago

Admin and care staff are really excellent. They provided excellent care and excellent communication about the welfare of the resident. All of the staff seemed to really care about the welfare and well-being of the resident.

Business response:

Thank you so much for taking the time to leave your review for Marling Court Care Home. Your feedback is appreciated and will be passed on to the staff team. Warm regards.

David H

2 years ago

Always friendly and help you both my Mmm and us when we visit. The staff obviously care for my mum. Mum is very happy there. She is 99 and, until last year, lived on her own and looked after herself. So a big change for her. The only criticism is hard to speak to Mum on the phone at the weekends, seldom is the phone answered.

Business response:

Thank you for taking the time to leave a review for Marling Court Care Home, we are delighted your relative has settled in so well with us. We will address the issue with the telephones that you've raised and endeavour to ensure we are able to answer more calls at the weekends.

Adrienne W

3 years ago

All the staff, carers and admin, are very helpful to me and seem to genuinely give my husband as much care as possible. The only downside is the difficulty at weekends and bank holidays in getting into and out of the home without anyone in the office to open/close the front door or answer the phone.

Business response:

Thank you for taking the time to leave your lovely review for Marling Court Care Home and for your feedback. We do have a weekend receptionist starting at Marling Court next month. Best regards.

Roland S

3 years ago

This was the first time I put my father in a care home and I was so worried about him. Last time I had a holiday was June 2016. I went for two weeks while Dad was in the care home. I was so surprised to see him so happy, he was so friendly with all the residents. The love and care I saw from the carers, nurses and all the staff, even the manager, every one of them were amazing people. So loving and caring and I appreciate them all.

Business response:

Thank you so much for your lovely review and kind words. We appreciate you taking the time to leave us your feedback and it was our pleasure to care for your dad. Your kind words will be passed on to the staff team. Best regards.

C M

3 years ago

A very well-run care home with engaged, keen and well-trained staff. No details were overlooked and my family was made very welcome.

Business response:

Thank you for taking the time to leave a review for Marling Court Care Home, we are delighted your relative has settled in so well with us and you have enjoyed visiting us.

Blanche T

3 years ago

Always found management and staff to be kind and helpful but don't know any other homes to compare it with. I would like to have the post delivered on the same day, rather than always having to ask for it.