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Martin Padilla at Waterstone Mortgage NMLS #253287
- Mortgage Lenders
- Albuquerque, NM
About this business
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
Location details
6733 Academy Road Northeast, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A very good experience for a couple of beginners in the housing market. We were out-of-state but felt the folks here at Waterstone were next door. Prompt responses, patient explanations, and professional advice. Considering all the covid and long-distance issues, our process went smoothly and efficiently. Would definitely recommend this team.
Business response:
Thank you for this 5-star review Janet! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
Marty and Mikayla are responsive and worked with us to find the best possible financing option for our home purchase. They are also a pleasure work with. We recommend them to anyone buying a house.
Business response:
Thank you for sharing, Sara! We're thrilled to hear everything went so smoothly with your homebuying with the help of Marty and her team. We hope to work with you again in the future.
Other than refinancing my first home, it's been a couple of decades since I purchased a home. Marty and his team were very patient getting us through the process and answering our questions, even providing multiple scenarios on what our loan could look like and what we could do for the best end result. I even referred him to my daughter and son-in-law.
Business response:
Thank you for the five-star review, Debra! It sounds like your experience with Marty and his team was more than successful. We are glad to hear they were patient and communicated throughout every step of the refinancing process. We look forward to working with you again in the future. Don't be a stranger.
Marty and Mikayla are amazing. This was my first time purchasing a home and they made everything so easy and simple to understand. I could call them whenever I had questions which they always handled with patience. The communication was clear and they were also friendly and personable. I would definitely work with them again if I'm ever in the need of another home. Thank you guys!!
This was my first time working with a mortgage company, I nothing to compare with, but I will say that Marty and his team have always been helpful, always available to answer questions, everything is digital you can do most everything from your phone, they will keep you informed on what the process is. I believe they’re honest and want good business, thank you
Business response:
Thank you for writing this review! We're glad to hear your first time through the process went without a hitch. We hope you'll return to Martin with any future homebuying or refinancing needs.
Marty, Yourself And Mikayla and your team We’re Amazing, everything was smooth and Easy always answered my calls and e-mails. I appreciate your commitment to Service and your professionalism throughout God Bless you and your Team Gracias Por Todo
Business response:
Wow, thank you for those kind words! It sounds like you were blown away by your positive home loan experience with Marty and his team. We're so glad you found the right loan that fit your homebuying needs. We hope you'll choose Waterstone Mortgage for all your future purchase and refinance needs!
Marty and his team were so thorough and quick and the process was really smooth working with him and his team. Mikayla and Marty replied to emails immediately, looked over my documents withing minutes and really impressed me. All of my questions were answered and I had no doubts or worries about the mortgage process at all. This is my third time buying a house, and the least stressful by far. Thank you, thank you, thank you!
Business response:
Thank you for this wonderful review, Penelope! We're glad your experience with Marty and the Waterstone Mortgage team went so smoothly. We pride ourselves on providing our customers with exceptional service throughout the loan process and it sounds like you received nothing but the best from Marty and Mikayla. We look forward to working with you in the future on your 4th home purchase! Thanks again!
We had the “luck” of refinancing our house during the COVID meltdown and through it all, Marty had the transaction handed during a very volatile and fluid environment. Marty is a man who is proactive, intelligent and executes at the highest level. However we were most impressed by his character. I have no doubt that he always acted with complete integrity and kept our best interests as his main priority. I would recommend Marty and his team without reservation to anyone looking to finance their home.
Business response:
Thank you for sharing your experience with us, Clarence. We're glad you felt well taken care of and trusted your loan originator, throughout your refinance experience. We hope we have the chance to work with you again in the future.
Working with Marty Padilla, and waterstone mortgage has been such an amazing experience. The process alone has been so easy, Marty and his team were able to not only answer my every question right away, but also handle every curve ball when they came his way. My husband and i cannot express the level of professionalism and attentiveness that Marty and his team offer at waterstone mortgage and would absolutely recommend him to anyone looking for a mortgage loan. Thank you again Marty, and waterstone mortgage for making our ho... read more
Business response:
Thank you for sharing the wonderful experience you had with Marty and his team. The level of service you received is what we strive to provide each and everyone of our customers. We are so glad that Marty went above and beyond to make your first homebuying experience so wonderful. We hope you are enjoying your new home and congratulations!
Frequently asked questions about Martin Padilla at Waterstone Mortgage NMLS #253287
How is Martin Padilla at Waterstone Mortgage NMLS #253287 rated?
Martin Padilla at Waterstone Mortgage NMLS #253287 has a 5 star rating with 115 reviews.
When is Martin Padilla at Waterstone Mortgage NMLS #253287 open?
Martin Padilla at Waterstone Mortgage NMLS #253287 is open now. It will close at 6:00 p.m.