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Matt Blatt Mitsubishi
- Car Dealers
- Glassboro, NJ
About this business
Location details
501 Delsea Drive North, Glassboro, NJ, 08028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Not confident in their knowledge. Communication is terrible.
Business response:
Your feedback is valuable, and we are actively working to improve our communication and service quality. We would appreciate the opportunity to discuss your experience further to better understand the situation and make it right. Please know that we value your business and are committed to delivering the level of service our customers deserve. If you have any additional feedback or concerns, feel free to reach out to us at customerservice@mattblatt.com. Thank you for bringing this matter to our attention.
Actually I didnt have any service because I left due to poor professionalism so I went elsewhere for new tires and wheel alignment.
Business response:
Our Matt Blatt Team apologizes for your previous experience with us. Would we be able to discuss your last visit to see where we can improve at?
It used to be quality. Not this time. Very discouraging. My husband agrees. I'm sorry i went there. I didn't know Sincerely, K Crewes
Business response:
Our Matt Blatt Team apologizes for your experience during your last visit. Would we be able to hear more about your experience so that we can see where we can improve? Thank you.
Lots of reasons. Not putting parts back on the car when theyre supposed to. Ordering part and it being the wrong one and I have to come back a third time they have said part put on. Oil was leaking on the bottom of the engine when we took possession of the vehicle after buying it they knew there was an issue with this engine.
Business response:
Our Matt Blatt Team apologizes for the experience that you had during your multiple visits. Could you provide more information so that we can look more into this?
Bothers me that they did not disclose that a major engine oil leak was fixed also and not disclosed to Carfax. I disclosed and included receipt showing such. Matt Blatt was fully aware of this leak when the oil change was supposed to be done when they first possession of the car before I bought it I am supposed to have a 12 month 12 thousand mile warranty on what they fixed. The detail was poor and no kind of wax was applied to the paint on the car. 3/12/22
I just checked my pressures & set them all a 35 before going to have two "New" tires installed. I'm still not convinced they are new as the "fingers" are not there & there is wear on the edges. Secondly, when I looked at the pressures from the monitors on screen they were: 41 39 38 42! Not sure if their tire gage is out of calibration or the Tech could not be bothered to use a gage. Hope it doesn't affect the warranty to over fill the max capacity. One would think if a Tire Shop puts Hopefully] New tires, on at least they wo... read more
Business response:
Our Matt Blatt Team apologizes for your experience. Are you able to reach out to us to discuss this issue?
Went in for alternator problem and brakes and took couple times to get brakes pads and rotors from squealing. But finally did.
Business response:
Our Matt Blatt Team is sorry to hear about your experience. We strive to have every customers experience a 5 star experience and it looks like we missed the mark on this. Would you be able to reach out to us to further go over your experience to see where we can improve?
I went there to get me serpentine belt replaced knowing it was at most a 50.00 part and thought the labor would be around 150.00 -200.00. Nope labor was 409.00. They made the mistake of letting me see the accounting reciept for internal use and it literally infuriated me. The person spent .20. Man hours putting on the belt so i paid 409.00 for .20 man hours all together 490.00 dollar for a tension pully & belt& labor seems a little off to me and i could have easily done it if i had a lift.
Business response:
Thank you for your feedback. We are sorry you were not satisfied with our service. If you would like discuss, please reach out to our service team and we would be happy to review.
Only fair. I'm still waiting for a part that is covered under the warranty. I may just go to the nearest auto store and purchase it myself >
Business response:
Hello. We apologize for the negative experience. When working with manufactures with warranty coverage/parts the delay may be unfavorable and we apologize. If you would like to discuss, please reach out to our service team.
Frequently asked questions about Matt Blatt Mitsubishi
How is Matt Blatt Mitsubishi rated?
Matt Blatt Mitsubishi has a 4.6 star rating with 1,741 reviews.
When is Matt Blatt Mitsubishi open?
Matt Blatt Mitsubishi is closed now. It will open at 8:30 a.m.