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MD Family Clinic - Plano

3.8

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Location details

1120 E. Parker Rd., Suite 195, Plano, TX, 75074, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.8487 reviews
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Christy M.'s profile image
Christy M. 
rating
11 months ago

We have been coming to Mi Doctor for years and think Dr. Pomales and his staff run the best clinic in the area! They are thoughtful, attentive and professional at all times, we receive top quality care and recommend them highly! 

Julian G.'s profile image
Julian G. 
rating
8 years ago

Mr Pomales and his crew are very kind and they are always friendly. The attention is great and the treatment as well. Thanks 

John M.'s profile image
John M. 
rating
9 years ago

I see some reviews as I write this one and have to step back and get people to recognize that a reduced cost facility is not going to offer the full bells & whistles one expects from a full cost facility. I love coming to places like this when I need something simply because I'm not going to get taken to the cleaners when it comes time to pay the bill. The staff is to a degree limited but that's just fine. I have VA and when they told me it would be two days before I could see someone (for a sore throat!) I came here. They t... read more

James R.'s profile image
James R. 
rating
11 years ago

First of all, We have been taking our children to Mi Doctor for years. Yes there is sometimes a wait as with all offices but if you have patience, they have one of the best that I have ever had my children see. Rafael Pomales is a caring medical provider and is absolutely terrific with kids. My wife and I also see him. He doesn't short change you and make you feel like he is in a hurry when it comes to taking care of us. Would you want someone to say we are done, your 5 minutes are up or someone who will take their time? I a... read more

Luz R.'s profile image
Luz R. 
rating
2 years ago

They will commit fraud. They will file claims saying you didn't pay for your visit. Wishing I had taken the receipt. 

carlos h.'s profile image
carlos h. 
rating
4 years ago

My wife had an appointment due to abdominal pain and was sent for a sonogram. She immediately scheduled and appointment and was to come back here to this clinic to get the results. We are here now almost an hour for them to ask if we had the sonogram done. Of course we did! These people are clueless and are incompetent. They clearly do not keep up with their patients. Just come in pay or get your insurance and they don't care about the rest. So frustrating just to watch their clueless faces and you can tell they just don't c... read more

Mikayla P.'s profile image
Mikayla P. 
rating
4 years ago

We had a doctors appointment here. They took three hours to see us and finish the appointment. What kind of doctor takes three hours to see it's patients WITH AN APPOINTMENT??? I've never been to a doctor and waited this long to be seen even in the emergency room. I would not recommend if you can avoid coming here. 

Fai M.'s profile image
Fai M. 
rating
5 years ago

The doctor is good, when he gets to me. That's OK I sort of expect to wait, especially since he takes the time required to deal my issues rather than rushing through a 4 1/2 session like some do. The care is good, it's the other stuff that is frustrating. I cannot call the clinic directly. You call a central number. This is problematic if you need to talk to the local location. One visit, the computer system was down and the local clinic said they would call me back later that afternoon with a referral, and prescription. No... read more

Cory P.'s profile image
Cory P. 
rating
5 years ago

I went in two weeks ago because my regular doctor closed and I needed to get a new blood pressure medicine and refill. I didn't know I was gonna get my blood drawn, so I didn't fast or anything like that. But basically the bottom line is they did urine and blood work and told me that my kidney function was 50%. I left there thinking that I was dying of kidney failure and about to go on dialysis. I sought out a second opinion with a real doctor and my kidney function is 79% not 50. All of my labs came back completely normal. ... read more

Frequently asked questions about MD Family Clinic - Plano

How is MD Family Clinic - Plano rated?

MD Family Clinic - Plano has a 3.8 star rating with 487 reviews. 

When is MD Family Clinic - Plano open?

MD Family Clinic - Plano is closed now. It will open on Monday at 8:00 a.m.