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Medina Buick & GMC
- Car Dealers
- Medina, OH
About this business
Location details
3205 Medina Rd, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Professional and thorough service
Business response:
Hi Beth , Thank you for your great review! We appreciate your business and hope you send your friends and family. People like you are why we are Ohio's #1 Volume Buick GMC Cadillac dealer and Ohio's #1 Ram Dealer! Please let us know if you need anything in the future at Medina Buick GMC - Medina Cadillac - Medina Chrysler Dodge Jeep RAM or Medina Auto Mall
The whole service department was wonderful!!
Business response:
Thank you so much for your kind words, Melissa. We really appreciate you taking the time out to share your experience with us. Make sure to refer friend and family to us =) Thanks, Alex Kash General Sales Manager #Medina #cleveland #akron #cardealer #Buick #GMC #Cadillac #chrysler #dodge #Jeep #ram #leasedeals #topRAMstore #topbuickgmcstore #medinaautomall
I was told the truck was being trailered here and there was zero miles. When I picked up the truck it had 6 miles in it and fingerprints all over the back sliding window. It obviously was used for a test ride prior to me picking it up. The credit person told me I couldn't put the down payment on my newly acquired GM card, which wasn't what the credit manager told me. It put me on the defense immediately. The fact that Homelink is not a feature on this truck was not known to me or the salesman prior. He kept insisting it was ... read more
Business response:
We’re truly sorry to hear about your experience. Please reach out to us right away at help@medinaautomall.net so our team can look into this and work toward a solution.
2012 Jeep Grand Cherokee in prime condition with 125,000-miles needed oil change, turn signal repair and a thorough inspection Got oil and turn signal but the inspection report was not filled out as promised. Also took 2-months to get on your schedule. ???
Business response:
Thank you for sharing your feedback. We’re very sorry to hear about your experience and would like the opportunity to make things right. Please contact us directly at help@medinaautomall.net so our management team can review the details and work toward a resolution. Your satisfaction is important to us, and we appreciate the chance to improve.
By the back garage door on the deck I’m seeing what I believe is Bat poop, it might be getting in by the ceiling above the back garage door. They can get in very tight places
The Customer Service is great from the Service dept. They should train Shaun the car salesman that sold me my car some pointers!! He's an awful person and the treatment that I received from him was absolutely HORRIBLE!!!!!!
Came in for an oil change I had stopped several times because how long it takes almost 2 hours for an oil change. They did have to look at the door, but that didn’t take them two hours to do came out and told me the estimate but then I was waiting and waiting to check out cause I had to get to work and they said they didn’t have the paperwork done to pay. I had to leave without paying and they said they’d call me in a few minutes. I had to call them five hours later to pay my invoice. I will not be back.
Frequently asked questions about Medina Buick & GMC
How is Medina Buick & GMC rated?
Medina Buick & GMC has a 4.5 star rating with 1,165 reviews.
When is Medina Buick & GMC open?
Medina Buick & GMC is closed now. It will open tomorrow at 9:00 a.m.