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Medina Buick & GMC
- Car Dealers
- Medina, OH
About this business
Location details
3205 Medina Rd, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Don’t deal with this place. They try to sell cars that are already sold days before. Very unprofessional to deal with. They can care less to rectify anything. Their rep, Brad White, is too busy to answer calls or text all day. Never experienced this in my life! This was an embarrassment!
Business response:
Giovanni, our company policy is a vehicle is available until someone provides a partial payment and signs a purchase agreement. Unfortunately things such as this can happen from time to time if a deposit is not given. When dealing with a pre owned vehicle as they are unique does make it more difficult. If it were to be a new one, we could have easily found another like it. We do our best to get back with customers who may be trying to work via phone. However when there is a customer sitting at a salespersons desk, they wi... read more
Mary in the service department was less than helpful and was more concerned with talking to everyone else around her than the customer in front of her. My car also came back running worse than when I dropped it off after an initial wrong diagnosis and then they verbally told me that they didn’t know what was wrong with it. I promptly picked it up and will be taking it elsewhere.
This place runs shady business! They post prices on the internet that are not actually the price of the vehicle then they play dumb! Absolutely rediculous!!! Never deal with this company!!
I will never buy another car from this place again and I will definitely not recommend them to anyone!! Absolutely Horrible! They take you for more then just a test drive. They take you for a ride with your money and fixing the car if something goes wrong. First, we were told the car was ready to be picked up and therefore, we drove the 1 1/2 hour to pick it up, only to find out it wasn't ready. Second, we had to take it in for service under warranty. Told them the problem, they claimed they couldn't find anything after a we... read more
Business response:
Thank you for your review. By chance is this the 13 Chevy you purchased? We do apologize for the inconvenience. Please email akash@medinaautomall.com with your concerns!
I tried contacting a manager after I purchased a car but no one returned my calls. no customer satisfaction at this dealer.
Business response:
We apologize for this. Can you please email us your phone number so we can resolve this issue! akash@medinaautomall.net
First off this was the second attempt to work out for a car. We had no contact for our business it’s sad. Found a car willing to secure payment right away they decided I wasn’t important at all. No phone call no contact at all. Avoid them at all cost
Business response:
Thank you for your response. Let us know if you change your mind! Have a great thanksgiving.
Bought a used truck from her for $24,000 with the agreement them putting a new bed on which they never did. They had my truck for over 3 months returned it to me leaking transmission fluid and since they never put the bed on like the we’re supposed to the cut me a check for what it would cost but I had to sign papers stating they no longer have any obligation to the truck and literally a week later found out it had a blown head gasket when they sold it to me and they would do nothing about it not to mention horrible costumer... read more
Horrible customer service and at least one very incompetent salesman. Due to said salesman, my insurance company was never notified of my new leased vehicle which has resulted in me owing thousands of dollars following an accident. The insurance company acknowledged receiving new car report calls from the dealership on a regular basis for other customers and for myself/husband on our previous vehicles. Unfortunately I got the one salesman who had no clue how to do his job. I have previously leased cars for the past 20 years ... read more
Frequently asked questions about Medina Buick & GMC
How is Medina Buick & GMC rated?
Medina Buick & GMC has a 4.4 star rating with 1,030 reviews.
When is Medina Buick & GMC open?
Medina Buick & GMC is open now. It will close at 6:00 p.m.