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MEI/Automax Prime

4.1

About this business

Location details

1911 E Division St, Arlington, TX, 76011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.11,435 reviews
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Brianna Johnson's profile image
Brianna Johnson 
5 years ago

Horrible customer service from David on Collins St. 

Stephanie Lorraine Jones's profile image
Stephanie Lorraine Jones 
5 years ago

Biggest Liars and Scammers In The DFW! And the most Annoying! I was told I could have the car of my choice on any of their lots for being such a loyal customer. I'll make this short and simple Don't Waste Your Time or Your Money With These People! 

MJ Hamadneh's profile image
MJ Hamadneh 
5 years ago

Stay away those guys mei auto max Mi gente anything on that toad they all the same owners Sam Sammy nehad SID the scamer they stole people’s money owe people money don’t pay anybody screwed so many people read the reviews before you buy from them they are scammers and bad business people 

Business response:

We are not mi gente!!! 

Michael Treviño's profile image
Michael Treviño 
6 years ago

My experience was made horrible due to Jennifer Figueroa she was rude and just plain ugly. I was trying to buy a vehicle I made several attempts to contact her through phone calls and text. It took forever then when it happened just to be treated in that manner. 

Martha Martinez Trevino's profile image
Martha Martinez Trevino 
6 years ago

My experience was a disappointing one I was lied to about the inventory and the down payment. Your salesperson ( Jennifer Figueroa ) was rude and ugly towards me. I was very interested in buying a vehicle where I called and text several times before I was answered. Then to be treated in this manner. 

Leondra Tenison's profile image
Leondra Tenison 
6 years ago

You may get a easy approval but you will definitely pay for it later. I’ve had this car less than 4 months and it has already stopped working. Definitely not reliable. And they will charge you crazy money to fix. 

Blake Karlton's profile image
Blake Karlton 
6 years ago

My name is Blake Stephens and I purchased a car through automax last year. A 2012 ford Taurus sel, this is a complaint about how this company handle my situation. On June 13th 2019 I was involved in a car wreck in my Ford Taurus hit by a guy speeding on the freeway, long story short AutoMax filed insurance and the car was totaled out and unfixable I contacted the department that handle it and they told me that all I had to pay was a $500 dollar deductible and I was ok with that, I told the lady that i have gotten a lawyer an... read more

Courtney Mumbee King's profile image
Courtney Mumbee King 
6 years ago

Everyone please take caution when working with this company! Auto Max gave false hopes when I purchased my Nissan with them, that they would take good care of me as a customer. I couldn’t be more wrong! I haven’t had my car for 6 months and I am already having battery issues with the car. I believed it was my keyless remote so I went to AutoZone and replaced the battery, even with those efforts my vehicle STILL WILL NOT start. Furthermore, I was disgruntled to learn that when the keyless remote wasn’t working I tried to use... read more

Victor Antuan Ruiz's profile image
Victor Antuan Ruiz 
6 years ago

First, I went to this place because I had to. I understand how places like these run and how they make their money. They sell a product called "Insurance", all the sales associates I've spoken to, customer service people and corporate people call it insurance. They sell it as a product that meets the states minimum requirements. This is absolutely not true. I simply asked the sales associate if this product would make me okay if I got pulled over and the answer was simply "yes". If it had been true, this would be a great pro... read more

Business response:

We specify multiple times on the contract that the insurance only covers the vehicle and the loan. You do have to add liability. It’s in your contract you signed for it. 

Frequently asked questions about MEI/Automax Prime

How is MEI/Automax Prime rated?

MEI/Automax Prime has a 4.1 star rating with 1,435 reviews. 

When is MEI/Automax Prime open?

MEI/Automax Prime is closed now. It will open tomorrow at 9:00 a.m.