Melissa Diamond

Antworks P. 

Verified by V.I.P. Mortgage, Inc.

7 years ago

If I could give these guys less than a 1 star I would....They are a nightmare! Beware...they have an F rating at the Better Business Bureau. Do you have any idea how hard it is to get an F at the BBB? You have to be beyond shady!! They are required to go through to buy a house at Copper Canyon in Surprise....they take your money and shaft you! I was taken for $4k by these guys....BEWARE!!!! 

jerry F. 

Verified by V.I.P. Mortgage, Inc.

7 years ago

Outstanding company and personal. Our experience with them was first rate\nThank you for all your help 

David 

Verified by V.I.P. Mortgage, Inc.

8 years ago

Testing two stars 

James M. 

Verified by V.I.P. Mortgage, Inc.

8 years ago

I recently utilized the services of Suburban Mortgage in the purchase of a new home. The home loan closed at the end of March 2017. I received a letter from Planet Home Lending dated 20 April 2017 stating that they had purchased the loan from Suburban. The letter indicated that all future correspondence and payments would be only with Planet concerning my mortgage. On 14 June 2017 I discovered that Suburban reported to the credit agencies that I was late on a payment. I was never notified that any payments were to be made to... read more

Clay A. 

Verified by V.I.P. Mortgage, Inc.

10 years ago

I have used Suburban Mortgage twice in the past 4 years to buy to homes. The first experience went about as expected but nothing exceptional or noteworthy. The second mortgage was a completely different story. Much like one of the other negative reviews on Yelp we missed the original closing date due to an over-aggressive estimate by the loan offer on the time required to close. Our loan officer estimated we could be done in 3 weeks but in reality it took 8. Granted we had a complex situation we were dealing with but a strai... read more

Jefri W. 

Verified by V.I.P. Mortgage, Inc.

11 years ago

I am writing this to address the 3 reviews that have been written about Suburban Mortgage that were unfavorable.\nWe are terribly sorry that you have had a bad experience with us. It would never be our intention to have what described happen. If you would like to discuss this further, please call us or email us to give us your name and contact info.\nPosting 3 unfavorable reviews with being able to refute them is not good for us. 

Google U. 

Verified by V.I.P. Mortgage, Inc.

13 years ago

If you want to deal with uneducated and unprofessional loan officers, wait three months for your loan to close, miss your closing date, loose the house of your dreams and pay $2000 in originations charges, stop looking,this is definitely your mortgage broker! 

Google U. 

Verified by V.I.P. Mortgage, Inc.

13 years ago

stay away, go somewhere else