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Member First Mortgage
- Finance
- Grand Rapids, MI
About this business
Built on the Credit Union philosophy of "People Helping People", Member First Mortgage (MFM) has served the home financing needs of Credit Union members and individual borrowers since 2001. We are a full service mortgage lender with an experienced staff, offering expertise in all aspects of mortgage lending from purchase to refinance to construction. We look forward to delighting you with our full suite of mortgage products and personal, professional service!
Location details
616 44th Street SE, Grand Rapids, MI, 49548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am a member of the credit union. I applied online for a home mortgage. I was simply sent an email stating they couldn’t help me. My credit scores were good enough, but my debt ratio wasn’t right on paper. I didn’t even get a phone call to question my application to see if maybe there was something missed. And when I replied to the email that I was quite shocked that I didn’t even get a follow up call or email, just a flat decline, all I got was a “I’m sorry you feel that way” response, but no effort what so ever to fix i... read more
Sold my loan on the secondary market to a less than reputable servicer. I will never recommend Member First or Peach State Credit Union to anyone. Take your business elsewhere.
Rob Kennedy is not good at communicating. He has customer that agreed to buy a home I have for sale and I have not received one update. We are 2 weeks ago and have not been update . He does not answer the phone or emails. Most lenders give a weekly update . We did get a hold of co worker and she said loan had been on hold . Do not go with MfM if you want to know what’s going on.
Lack of communication, awful at best! Now I can't even make my first payment without a fee due to issues with the token code generation...
Frequently asked questions about Member First Mortgage
How is Member First Mortgage rated?
Member First Mortgage has a 4 star rating with 596 reviews.
When is Member First Mortgage open?
Member First Mortgage is open now. It will close at 5:00 p.m.