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6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The repair was done to my satisfaction; however, the cleaning of the vehicle could use some improvement
Business response:
Thank you for sharing your experience with us. We're glad to hear the repair met your expectations, and we also appreciate your feedback regarding the vehicle cleaningwe'll be reviewing this with our team to ensure improvements are made. Thank you for choosing Mercedes-Benz of Plano!
Sabrina took excellent care of my car and it was ready in record time.
Business response:
We're so glad to hear Sabrina took excellent care of your car and had it ready so quickly! Thank you for trusting us here at Mercedes-Benz of Planowe'll be sure to share your kind words with her.
Outstanding service provided by Candice and Ben.
Business response:
We're so glad to hear Candice and Ben provided you with outstanding service! Thank you for trusting our team at Mercedes-Benz of Planowe'll be sure to share your kind words with them.
The service was outstanding. This team went above and beyond for service!
Business response:
We're so glad to hear our team delivered outstanding service and went above and beyond for you! Thank you for choosing Mercedes-Benz of Planowe truly appreciate your trust.
Good overall experience. Thanks
Business response:
Thank you for sharing your experience with us here at Mercedes-Benz of Plano! We're so glad to know your visit went well and appreciate you choosing us.
Everyone is courteous and very helpful, especially Jay, my service manager!
Business response:
We're so glad to hear you received courteous, helpful care from everyoneand especially from your service manager, Jay! Thank you for trusting us here at Mercedes-Benz of Plano, we'll be sure to pass along your kind words.
Excellent customer service It was fast and easy
Business response:
We're so glad to hear you enjoyed excellent customer service and a fast, easy experience with our team. That's exactly what we aim to deliverthank you for sharing!
Edited review - Mercedes-Benz of Plano owned it and made it right. That is important to me and they have more than earned my business to service my GLS63. Candice Lewis and Ben Mitchel are the absolute best of the best.
Business response:
Thank you for bringing this to our attention. We understand your concerns have already been addressed with our team, and we appreciate the opportunity to make things right. If there's anything more we can do or if you'd like to discuss further, please contact our Service Manager, Ben Mitchel, at 972-309-7856
Always reliable, as expected.
Business response:
Thank you for sharing this! We're so glad to know you can always count on our team to be reliablethat consistency is what we strive for every day.
Mercedes Benz of Plano has a 4.6 star rating with 14,052 reviews.
Mercedes Benz of Plano is open now. It will close at 8:00 p.m.