This profile has been claimed by the business owner or representative.
Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My service representative Johnny is always quickly responsive, professional, and knowledgeable.
Business response:
Thank you for the feedback. Johnny works hard to stay responsive and keep customers informed throughout the service process. We appreciate you recognizing his work at Mercedes-Benz of Plano.
Ordered rim replacement from parts, shipped overnight and next day replaced . Easy, reliable and efficient service.
Business response:
Thank you for your review. It's great to hear our parts and service teams were able to quickly order and replace your rim. Providing reliable and efficient service is what we aim for at Mercedes-Benz of Plano.
Customer service, efficiency, and all around attentiveness
Business response:
Thank you for the kind words. Customer service, efficiency, and attention to detail are priorities for our team at Mercedes-Benz of Plano. We appreciate you choosing us.
Quick and efficient service.
Business response:
Thank you for sharing your experience. Quick and efficient service is what our team works to provide every day at Mercedes-Benz of Plano. We appreciate your support.
Thank you for doing a great job on my car, and for providing me with Excellent Customer Service.
Business response:
Thank you for the review. Our team at Mercedes-Benz of Plano appreciates the opportunity to take care of your vehicle and provide attentive customer service. We look forward to seeing you again.
Courteous and professional service every time.
Business response:
Thank you for your continued support. Providing courteous and professional service every time is exactly what our team at Mercedes-Benz of Plano aims for. We look forward to your next visit.
THE BEST EXPERIENCE. MY SERVICE TECH. JOHNNY IS ALWAYS VERY NICE AND POLITE. KEEPS ME UPDATED WITH EVERYTHING THAT IS DONE. THE SERVICE WAITING ROOM WAS BEEN. REMODEL THOUGH. BUT IT WAS STILL CLEAN. I LOVE THE MANY SELECTIONS OF SNACKS. VERY GOOD PLACE FOR SERVICING YOUR CAR.
Business response:
Thank you for sharing your experience. Johnny works hard to keep customers informed and provide attentive service, and it's great to hear he delivered that during your visit to Mercedes-Benz of Plano. We also appreciate your patience during the waiting area remodel and look forward to seeing you again.
No comment, the only problem I had was lack of communication with advisor.
Johnny Robles, myservice advisor
Business response:
Thank you for the review and for recognizing Johnny Robles. Our team at Mercedes-Benz of Plano appreciates your feedback and we look forward to assisting you again.
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,420 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is closed now. It will open at 8:00 a.m.