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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great everything is easy at the dealership
Business response:
We love hearing that! It's great to know everything felt easy and seamless during your visit. That's exactly the experience we strive to deliver here at Mercedes-Benz of Plano. Thanks for taking the time to share your kind words we look forward to seeing you again soon!
Jay Henderson is excellent service representative.
Business response:
We couldn't agree more Jay is an outstanding service representative! We're so glad he delivered the excellent care and professionalism our guests deserve. Thank you for trusting Mercedes-Benz of Plano with your vehicle!
Great service but didn't have any loner cars. Also would like better and more timely updates on progress of repairs.
Business response:
Thank you for your honest review and for recognizing our service team's efforts. We're glad to hear your overall experience was positive, but we understand how important timely updates and loaner availability can be. We'd love to ensure your next visit earns that fifth star.
Excellent service and very friendly people
Business response:
Thank you! We're so glad to hear you received excellent service from our friendly team. Providing a warm, first-class experience is what we're all about at Mercedes-Benz of Plano we appreciate you!
I really appreciate the service department here especially my service advisor Sabrina. They always take the time to clearly explain what my car needs now versus what can wait, which makes it easy to understand and plan ahead. It's rare to find a place that feels this straightforward and honest. I'm not saying the prices are exactly "cheap," because it is Mercedes, but I do feel like I'm getting solid, trustworthy service every time.
Business response:
We truly appreciate this thoughtful review! Sabrina and our service team pride themselves on being transparent, informative, and trustworthy and it's wonderful to hear that came through in your experience. Clear communication and genuine care are at the heart of what we do here at Mercedes-Benz of Plano. Thank you for your continued trust and kind words!
Got my issue resolved. They are knowledgable and know what they are doing.
Business response:
We're so glad to hear your issue was resolved and that our team's expertise shined through! Providing knowledgeable, efficient care is what we strive for at Mercedes-Benz of Plano. Thank you for trusting us with your vehicle!
Great service will highly recommend
Business response:
Thank you so much! We're thrilled to hear you had a great experience and would recommend us that means the world to our team. We appreciate you choosing Mercedes-Benz of Plano!
I have no complaints. I appreciated the loaner, attention to detail, and upkeep of my car, which had recalls. Jay was great, as always.
Business response:
We're so glad to hear this!It's great knowing Jay and our service team delivered attentive care and kept everything seamless during your visit. Providing detail-oriented service and convenient loaners is exactly what we strive for at Mercedes-Benz of Plano. Thank you for your continued trust!
Great service and customer service
Business response:
Thank you! We're thrilled to hear you received great service and felt well taken care of. Delivering exceptional customer care is what we're all about here at Mercedes-Benz of Plano we appreciate you!
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,052 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is open now. It will close at 8:00 p.m.