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Mercedes Benz of Plano

4.6
  • Car Dealers
  • Plano, TX

About this business

AutomotiveAuto RepairCar Dealers

Location details

6455 Dallas Parkway, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat09:00 a.m. to 6:00 p.m.
SunClosed
4.613,241 reviews
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2021 MERCEDES-BENZ GLE 350 Owner's profile image
2021 MERCEDES-BENZ GLE 350 Owner 
a year ago

Took care of my issue very efficiently! 

Business response:

Thank you for sharing 5-stars! We're glad to hear our team took care of your issues efficiently! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again! 

2023 MERCEDES-BENZ GLE 450 4MATIC Owner's profile image
2023 MERCEDES-BENZ GLE 450 4MATIC Owner 
a year ago

Service A performed. Fast and thorough service! 

Business response:

Thank you for sharing 5-stars and noting Service A was performed well. We appreciate your praise and look forward to serving you additionally on future visits. Thanks again! 

2018 MERCEDES-BENZ GLA250 4MATIC Owner's profile image
2018 MERCEDES-BENZ GLA250 4MATIC Owner 
a year ago

Great service as always................ 

Business response:

Thank you for sharing 5-stars! We're happy to hear our team always provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Take care! 

2020 MERCEDES-BENZ GLE 350 Owner's profile image
2020 MERCEDES-BENZ GLE 350 Owner 
a year ago

Had my state inspection done. Everything was on time. Disappointed they didn't do a quick wash. 

Business response:

Thank you for sharing 4-stars! We appreciate your feedback regarding our failure to wash your car and will be forwarding your note to the proper manager in order to better serve you in the future. We're also happy to hear our team provided timely service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again! 

2014 CHEVROLET IMPALA LIMITED LTZ Owner's profile image
2014 CHEVROLET IMPALA LIMITED LTZ Owner 
a year ago

Always great service at the Plano location. H as be been coming here 24 years. 

Business response:

Thank you for sharing 5-stars! We're happy to hear our team always provides great service and has earned your continued business for nearly a quarter of a century! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again! 

2014 MERCEDES-BENZ ML350 Owner's profile image
2014 MERCEDES-BENZ ML350 Owner 
a year ago

Always an excellent experience. 

Business response:

Thank you for sharing 5-stars! We're pleased to hear our team always provides an excellent experience! We appreciate your endorsement and look forward to serving you additionally in the future! Take care! 

2019 MERCEDES-BENZ E 300 Owner's profile image
2019 MERCEDES-BENZ E 300 Owner 
a year ago

Very professional and prompt. 

Business response:

Thank you for sharing 5-stars! We're happy to hear our team is professional and prompt! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again! 

2024 MERCEDES-BENZ GLC 300 Owner's profile image
2024 MERCEDES-BENZ GLC 300 Owner 
a year ago

Excellent customer service! Extremely professional and knowledgeable advisor 

Business response:

Thank you for sharing 5-stars and noting excellent customer service. We appreciate your feedback and look forward to serving you additionally next time. Thanks again! 

Mel B.'s profile image
Mel B. 
a year ago

Very good communication from Aly, the service advisor. This dealership is attempting to move their entire loan car fleet to EV. While I could be fine with that, they refuse to provide a charger that could be utilized to plug in at home. In checking with another dealer that is actually closer to my home, they do provide a charger. So far, this dealer has accommodated me with a gas vehicle when I've brought my vehicle in the past 2x. The time prior to that I was given a EV which didn't have a full charge and ran out of range f... read more

Business response:

Thank you for sharing 5-stars and providing transparent feedback regarding our eventual migration to EV loan fleet. We will pass your notes along to our team and appreciate you taking time to share. See you next time. Thanks again! 

Frequently asked questions about Mercedes Benz of Plano

How is Mercedes Benz of Plano rated?

Mercedes Benz of Plano has a 4.6 star rating with 13,241 reviews. 

When is Mercedes Benz of Plano open?

Mercedes Benz of Plano is open now. It will close at 8:00 p.m.