This profile has been claimed by the business owner or representative.
Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had to get a warranty part replaced and they did that quickly and efficiently however, my clock wasn't reset and my car was filthy. Those two things won't allow me to give five stars.
Business response:
Thank you for sharing constructive feedback regarding your recent visit. We appreciate your business and your note and apologize that your clock was not set and car was returned dirty. We are passing your feedback along to our leadership for review and yearn to provide more comprehensive service visits moving forward. Take care and best wishes!
Great scheduling and turn around. Staff are knowledgeable and accommodating
Business response:
Thank you for sharing 5-stars! We're happy to hear our team is knowledgeable and accommodating! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!
I have used other Mercedes dealerships for service in the past. My experience with Mercedes Plano has consistently been 5 star! Israel Valejo, service advisor, was both personable & professional. I know I've found the right place for car needs!
Business response:
thank you for sharing 5-stars! We're happy to hear Israel Valejo is personable and professional! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!
The service manager and technicians were exceptionally knowledgeable and helpful. I was very impressed and pleased that I brought my car in for service.
Business response:
Thank you for sharing 5-stars! We're happy to hear our team is knowledgeable and helpful! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!
Work done well and on time. Communication was good. Waiting facility was nice.
Business response:
Thank you for sharing 5-stars and noting work done well and on time! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again.
Excellent service. They give the same attention to all cars whether old or new.
Business response:
Thank you for sharing 5-stars! We're pleased to hear our team provides excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!
Attentive service and helpful advisor
Business response:
Thank you for sharing 5-stars! We're happy to hear our team is attentive and helpful! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!
Excellent experience the servide
Business response:
Thank you for sharing 5-stars! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
was great, Andrew was so professional.
Business response:
Thank you for sharing 5-stars and noting Andrew was professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 13,241 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is open now. It will close at 8:00 p.m.