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Mercedes Benz of Plano
- Car Dealers
- Plano, TX
About this business
Location details
6455 Dallas Parkway, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It was okay, I am not sure they checked on what might be wrong
Business response:
We apologize that your experience with us was 3-star and we'd like to learn more regarding what happened so that we may look into the issues you note. You may reach out management directly at social@MBPlano.com with details. We look forward to hearing from you additionally and working to better serve you. Talk soon. Take care!
Our Cars are always well served by Ali Kahns team to ensure maximum performance
Business response:
Thank you for sharing 5-stars! We're pleased to hear our team always provides good service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Very prompt and very helpful. Very good customer service. Easy to follow up with having a busy schedule.
Business response:
Thank you for sharing 5-stars! We're glad to hear our team is prompt and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Excellent customer service!
Business response:
Thank you for sharing 5-stars! We're glad to hear our team provided excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!
Service was prompt and turned around in one day. Concern was that in just several weeks I had the brake service light come on and it was necessary to have these serviced despite that MB of Plano said that brakes were checked and fluid replaced. This was very upsetting to me as I felt unsafe until I could get the brakes checked by a brake shop
Business response:
We appreciate your constructive feedback and want you to know we're passing it along to our leadership for review. We're pleased to hear that we got you in and out same day to take care of your brake light and we look forward to better serving you when the time comes. Take care.
The interior and exterior of the car was cleaned with attention given to the areas that accumulated dirt and fabric transfer. It looked and smelled clean.
Business response:
Thank you for sharing 5-stars! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Nice clean car after service!
Business response:
Thank you for sharing 5-stars! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Tony provided excellent customer service
Business response:
Thank you for sharing 5-stars and noting a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!
Luis and Eric took great care of us with our vehicle service!
Business response:
Thank you for sharing 5-stars! We're glad to hear Luis and Eric took great care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!
Frequently asked questions about Mercedes Benz of Plano
How is Mercedes Benz of Plano rated?
Mercedes Benz of Plano has a 4.6 star rating with 14,422 reviews.
When is Mercedes Benz of Plano open?
Mercedes Benz of Plano is open now. It will close at 8:00 p.m.