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Mercedes-Benz of West Chester

4.9

About this business

WELCOME TO Mercedes-Benz of West Chester, Ohio When looking at West Chester new car dealers and West Chester pre-owned car dealers for the right luxury vehicle, turn to Mercedes-Benz of West Chester! Our large inventory of new, pre-owned, and Certified Pre-Owned vehicles, paired with our reasonable pricing and excellent customer service, set us apart from other car dealers in West Chester. We also have a dedicated Sprinter Van fleet sales department with business solutions like Sprinter Cargo Vans and the new Metris van. P... read more

Location details

5897 Muhlhauser Rd, West Chester Township, OH, 45069, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.91,163 reviews
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davestolz's profile image
davestolz 
9 years ago

Simply Great Very friendly and professional staff. Took the time to understand what I was looking for and matched my needs to the perfect vehicle. I would highly recommend the experience. 

dbbenz's profile image
9 years ago

EXCELLLENT EXPERIENCE Mercedes Benz of West Chester is by far the best Mercedes Benz dealership in every way- price, sales process and friendly atmosphere. My visit and consequential purchase of my 2015 C 400 was the best and easiest car buying experience I ever had, thanks to sales Associate Will Jones who made the process comfortable, quick and easy. I was impressed by Will Jones salesmanship and attention to detail. I love my new car and would highly recommend the dealership and salesman Will Jones without reservation. 

brad44ud's profile image
9 years ago

Exceptional Experience I just purchased an ML 350 for my wife for Christmas and the experience was truly wonderful. The process was smooth, easy, and relaxing. There was never a sales pitch, or any pressure. I felt like they wanted a long term relationship. I have bought several other luxury brands, and all have failed to provide the experience that MB of West Chester did. Chip my salesman was what you expect from an MB salesman. Truly a great individual who won my business by his honest, non-pressure approach. His follow up... read more

RandolphAdams's profile image
RandolphAdams 
9 years ago

Outstanding Effort By All Charlie and Tom were outstandinig in assisting in locating and procuring a replacement mercedes after our other car met an untimely demise. Charlie tailored his efforts exactly to what we wanted in options and price and was both professional, courteous and friendly (a rare combination these days). I'll be back the next time I need to replace a vehicle. Tom's assistance with financing options was also first-rate and just like Charlie and everyone else at this dealership I delt with, was professional,... read more

Gary Brill's profile image
Gary Brill 
9 years ago

Best Mercedes Benz Dealer in Southwest Ohio We just purchased our 4th Mercedes Benz over the last few years. Mercedes Benz of West Chester is The Best Mercedes dealer in Southwest Ohio. Their Sales Associates--Mr. Will Jones--is a true professional in all aspects. Furthermore, the service department at Mercedes Benz of West Chester is The Best of All Automotive Dealerships. Over my 50+ years of having purchased numerous cars, I have never found a better service department. For the above reasons, I now only deal with Mercedes... read more

Howard Haven's profile image
Howard Haven 
9 years ago

Very nice experience I purchased a used car that wasn't a Mercedes and was treated just as well as if I were purchasing a top end Mercedes. Brian Murphy was very professional and pleasant to deal with. Thanks for taking care of us and treating us so well. 

DrFrankB's profile image
9 years ago

Customer oriented end to end. I am a customer of the West Chester Mercedes since it opened 10 years ago. The staff is very knowledgeable, are alway responsive and go the extra mile to help you. The service department will only recommend you service that make sense, find the best cost options and will put your interests first. I have not seen that anywhere else. Overall i trust this dealer and i will always go here for cars and service. 

bobsdream's profile image
bobsdream 
9 years ago

Once again into the Breech The service department is one of the very best I have ever worked with in my 50+years of purchasing cars. The team is great and very helpful at all times. The sales department, this is the first time I have met Chip and enjoyed the interaction with him. He was very helpful and professional at the same time. Jason, I have been dealing with since the dealership opened, and previous to that with the service department when they were in Forest Park. Again very professional. 

Tim Chinn's profile image
Tim Chinn 
9 years ago

A very good day Fond the vehicle on line. Contacted and made an appointment on line. Drove 80 miles to West Chester on hope the vehicle was what they said on line. Met with Ron, provided one of the best professional sales with buying a vehicle. The vehicle was just what we were looking for. Tom closed out our buying in about 20 minutes. MB of West Chester will meet your expectations. 

Frequently asked questions about Mercedes-Benz of West Chester

How is Mercedes-Benz of West Chester rated?

Mercedes-Benz of West Chester has a 4.9 star rating with 1,163 reviews. 

When is Mercedes-Benz of West Chester open?

Mercedes-Benz of West Chester is closed now. It will open at 9:00 a.m.