Mercedes-Benz of West Chester's cover image
Claimed

This profile has been claimed by the business owner or representative.

Mercedes-Benz of West Chester

4.9

About this business

WELCOME TO Mercedes-Benz of West Chester, Ohio When looking at West Chester new car dealers and West Chester pre-owned car dealers for the right luxury vehicle, turn to Mercedes-Benz of West Chester! Our large inventory of new, pre-owned, and Certified Pre-Owned vehicles, paired with our reasonable pricing and excellent customer service, set us apart from other car dealers in West Chester. We also have a dedicated Sprinter Van fleet sales department with business solutions like Sprinter Cargo Vans and the new Metris van. P... read more

Location details

5897 Muhlhauser Rd, West Chester Township, OH, 45069, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.91,163 reviews
Select a rating
rschumacher1's profile image
rschumacher1 
10 years ago

Brand new S-class. I have bought many cars from this dealership, and they have always been top-notch. Jason Hackney and Will Jones are primary contacts, and are always friendly, professional, and outstanding. Craig Thomas has always been able to get our deal done, and takes great care to make sure we're happy. I would highly recommend this dealership to anyone. By the way, the car is amazing. 

e00308's profile image
10 years ago

Purchased pre-owned - very pleased Purchased a pre-owned Acura from Mercedes Benz Of West Chester. Our salesman John Moore was outstanding to work with. We live two hours away so John thoroughly and happily answered all questions and test drove the car for us. Once at the dealership John and others were a pleasure to work with. The car was super clean and exactly as described. I would highly recommend this dealership and John Moore as your salesperson. 

stephen.kukanza's profile image
stephen.kukanza 
10 years ago

Very easy transaction Price negotiation was simple and fair, the entire team wanted to make a sale and they treated us very well. Their inventory was good and they had the exact car we were looking for. I highly recommend this dealership 

Essie Johnson's profile image
Essie Johnson 
10 years ago

Project Manager Working for a company that provides service, I must said I am extremely about customer service and my clients that I assist. I know my level of providing excellent service and I wouldn't expect any less with me being a client. With that said, I must commend Will Jones on his exceptional service. I visit both Mercedes locations before determining if I was going to purchase my birthday present. It came down to two cars, Mercedes and another. Will service pushed my decision over the top. #Greatjobwill#. I defini... read more

Regmstr's profile image
10 years ago

New Car Experience Thank you to the WCMB team! Shopped numerous competitors and was just not impressed, Ron was knowledgeable, patient and easy going. Ron and Tom stayed after close to finish the deal! Very professional organization. 

rthogmartin's profile image
rthogmartin 
10 years ago

True Class This is my first MB purchase and its safe to say it won't be my last. The sales team at West Chester was nothing but professional - true class, especially Charlie Banks. The experience was spectacular - not once were they pushy like most dealerships and once the purchase was made Charlie spent over an hour with me walking through every single feature of the car. He even helped load car seats from my trade-in into the new GLK. Being part of the MB family is something I had hoped growing up would happen - thank you ... read more

BHZimmer's profile image
10 years ago

First class experience This is my first MB purchase. The experience has been first class all the way, My sales rep. Will Jones, has been professional, friendly, responsive and attentive. First class service for a first class car. 

ShamsSLK's profile image
10 years ago

Worth The Drive West Chester Mercedes Benz was a farther drive but well worth it. The Centerville lot was closer but the employees weren't nearly as friendly or eager for my business. I bought a used 2009 Slk 350 and West Chester took care of me. Mr. Cooperstein was extremely helpful in getting the extended warranty switched over. Service Consultant Andrew Vonbargen's customer service relations, helpfulness and attentiveness was the best to date. I am a retired Air Force MSgt and know what it takes to get the job done and to... read more

Richardgm's profile image
Richardgm 
10 years ago

Rgm552 my initial contact was Craig Thomas. He responded promptly to my vehicle request and my desire for a no haggle price. Brian Murphy was the sales representative who answered questions and completed the paperwork. Both gentlemen were knowledgeable of their product and projected service beyond just selling a vehicle. It was a great buying experience. 

Frequently asked questions about Mercedes-Benz of West Chester

How is Mercedes-Benz of West Chester rated?

Mercedes-Benz of West Chester has a 4.9 star rating with 1,163 reviews. 

When is Mercedes-Benz of West Chester open?

Mercedes-Benz of West Chester is closed now. It will open at 9:00 a.m.