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Mercedes-Benz of West Chester

4.9

About this business

WELCOME TO Mercedes-Benz of West Chester, Ohio When looking at West Chester new car dealers and West Chester pre-owned car dealers for the right luxury vehicle, turn to Mercedes-Benz of West Chester! Our large inventory of new, pre-owned, and Certified Pre-Owned vehicles, paired with our reasonable pricing and excellent customer service, set us apart from other car dealers in West Chester. We also have a dedicated Sprinter Van fleet sales department with business solutions like Sprinter Cargo Vans and the new Metris van. P... read more

Location details

5897 Muhlhauser Rd, West Chester Township, OH, 45069, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.91,163 reviews
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Lisa Witt's profile image
Lisa Witt 
9 years ago

Truly Outstanding Customer Service! We had previously ordered/purchased an ML350 BLUETEC from Mercedes Benz of West Chester (Stan Christensen was our previous representative) and although we live in Dayton, we returned to West Chester to look for another vehicle. Patrick McClellan was very professional and knowledgeable about the newly released 2015 C-300 models. The 2015 was beautiful, but I needed to have a vehicle with similar features to our ML-350. We discovered a 2014 C-300 and unfortunately the car I wanted sold befor... read more

JCsaves1's profile image
10 years ago

First Time MB Owner I worked with John Moore. It was a simple hassle free purchasing experience. I spent a combined total of an hour and a half in the dealership during my purchasing experience from test drive to papers signed and keys in hand. John did almost the entire deal via phone and email for me, which was ideal for my busy schedule. As a small business owner of two business's I would highly recommend Mercedes Benz of West Chester to any of my clients/customers for a hassle free and accommodating car buying experience... read more

chidori41's profile image
chidori41 
10 years ago

Made my year! What an experience! Mercedes Benz Of West Chester is not just any dealership, they care about the customer and their experience in their potential new vehicle. I went in with my research, reviews, and experience from other Mercedes owners and I was prepared to hear every line in the book but not from Charlie. He knows his vehicles and was truly informational. If he didn't have an answer to my question, he is determine to look it up so I was better prepare to make my decision. Talk about dedication, he stayed af... read more

creddy300's profile image
creddy300 
10 years ago

New C300 Lease My salesperson was Milton Hughes and it was a pleasure working with him and was very knowledgeable. Milton went above and beyond for my first MB lease! I look forward to recommending Milton and this dealership to all of my family and friends. 

Cook2014's profile image
10 years ago

Great Place! Wonderful customer service, overall great experience. This is our 2nd purchase from this location in the last year. We also referred one of our friends there and they also bought a new vehicle. 

Sellers07's profile image
Sellers07 
10 years ago

Top Notch Customer Service! My husband and I recently purchased a 2015 C300 from MB of West Chester. My husband called to set up an appointment and when we arrived, Milton Hughes greeted us and gave us his undivided attention during the entire process. He is so professional and by far the best salesman we have met. He was not overbearing but confident in the car and the Mercedes experience. (My kids even loved him-he talked with both of them and let them pick out snacks!). We never felt pressure to buy. He took his time to s... read more

nancy.rabe.54's profile image
nancy.rabe.54 
10 years ago

A Great Shopping Experience at Mercedes-Benz West Chester Our experience with the Mercedes-Benz of West Chester team was excellent. It was a very relaxing and friendly experience. Charley Banks, the salesman that worked with us, was very nice and professional. He was most helpful and knowledgeable. We appreciate all he did for us, and would love to work with him again. And we would gladly recommend Charley and the dealership to all our friends and family. 

Alexis Robinson's profile image
Alexis Robinson 
10 years ago

Good Things from MB West Chester I recently purchased a used ML350 Bluetec and I could not be happier. I had been searching for a car for quiet some time at multiple dealerships and finally found luck at Mercedes Benz of West Chester. I had a wonderful experience from beginning to end thanks to Patrick McClellan and the rest of the caring employees. This is my first car purchase and I feel completely confident with my decision. I look forward to working with Mercedes Benz of West Chester again in the future. 

depewag's profile image
10 years ago

Didn't plan to buy - but the whole process changed our mind We were on our way to a different brand dealership to finalize a deal on a new car. We saw the ads for lease specials on the 2014 C-class so I figured we should at least stop in and see what was going on. As we walk into the showroom, my wife walked past a car and asked the salesman (Patrick McClellan) "hmmmm, which car is that"? Within days of test drives and research, we ended up with the CLA250. The entire process from beginning to end was hassle-free...and I abs... read more

Frequently asked questions about Mercedes-Benz of West Chester

How is Mercedes-Benz of West Chester rated?

Mercedes-Benz of West Chester has a 4.9 star rating with 1,163 reviews. 

When is Mercedes-Benz of West Chester open?

Mercedes-Benz of West Chester is closed now. It will open at 9:00 a.m.