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Mercedes-Benz of West Chester

4.5

About this business

WELCOME TO Mercedes-Benz of West Chester, Ohio When looking at West Chester new car dealers and West Chester pre-owned car dealers for the right luxury vehicle, turn to Mercedes-Benz of West Chester! Our large inventory of new, pre-owned, and Certified Pre-Owned vehicles, paired with our reasonable pricing and excellent customer service, set us apart from other car dealers in West Chester. We also have a dedicated Sprinter Van fleet sales department with business solutions like Sprinter Cargo Vans and the new Metris van. P... read more

Location details

5897 Muhlhauser Rd, West Chester Township, OH, 45069, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.51,684 reviews
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mjonas1's profile image
11 years ago

Milton and Jason were great to deal with! The entire process was relatively painless and I have the car of my dreams! Overall I believe both parties received a fair deal. 

mrcleanice's profile image
mrcleanice 
13 years ago

Clearly the BEST delaership experience I have ever had..and I have purchased ALOT of cars in my life... 40+. Great dealer exeperience all around...I WOULD NOT hesitate to recommend to others and I have done so. 

robinsonwin's profile image
robinsonwin 
13 years ago

Really like this dealership. When I stopped in I didnt know what I wanted and I love that nobody tried to tell me what I wanted. I just got questions about my lifestyle and felt they didnt want to upell me as much as make sure it was my decision, and just give me the information I asked for. It took a month and they remembered me when I followed up by phone and I bought eventually. Driving my amazing new MB now, and still feel like I made the right choice. Thanks Jason! 

bernards's profile image
14 years ago

In over 45 years of buying cars, I have never had a better and more enjoyable experience. This was my second Mercedes and a very quick decision after my '99 model decided it was time to retire. I searched the internet for 3 hours the night before and finally decided that my first choice was a 2008 Certified Used E350 4matic at West Chester MB. My first impressions were disbelief when I saw it displayed on the showroom floor. With 45k miles, it was hard to believe that it wasn't new. When researching the car on the internet, ... read more

GeorgeH#3's profile image
GeorgeH#3 
11 months ago

SCAM alert! ! DO NOT BUY the prepaid service package from this dealership or Mercedes. You only get 2 years to utilize YOUR money and if there is any left at the end of 2 years, Mercedes keeps it. They took $800+ from my family and left me with an $700 bill for an oil change/tire rotation- Yes, a $1500 glorified oil change if you are following the money. DO NOT BUY! SCAM! As well, the prepaid service money does NOT count toward new brakes. $1800 later after the new brakes were put on our SUV, I found out hard way that my pre... read more

Comfort9011's profile image
Comfort9011 
2 years ago

Avoid this dealership at all costs. The people at this dealership are shady and frauds. I was working with this sales guy name Ryan. I found a car online at this dealership that I liked, he confirmed the car is available and price. The car was not ready so he told me that he will let me know when it is ready for me to take a look at it and test drive. He called me one day and then kept changing to the other day. Finally we set a time to meet, and that day I noticed the price of the car went up precisely on the day I am suppo... read more

JillFialko's profile image
JillFialko 
2 years ago

Where do I begin? We bought a used Lincoln from this dealership, immediately noticed problems with the accelerator sputter when you push it, we brought it back and their service guy didn’t see anything but would call a Lincoln dealership to take a look two days later we called several Lincoln dealerships and none had received a call from Mercedes Benz. When we questioned that they said they were “still trying” later that week we took it for a test drive with the used car manager to show him the problem. He noticed it and sai... read more

ST814's profile image
4 years ago

My daughter just picked up the SUV and it's not what she bought and paying for. Alfonso is not an honest sales rep. Don't buy from him. He does not deliver what he promises. I will be seeing him very soon. disgrace 

Missy's profile image
5 years ago

Danny Hentz and Richard Zamora are some shady dudes. Sold a car out from under me after verbalizing a sale. Told me "to sue them". Are you kidding me? Do not buy from this dealership. 

Frequently asked questions about Mercedes-Benz of West Chester

How is Mercedes-Benz of West Chester rated?

Mercedes-Benz of West Chester has a 4.5 star rating with 1,684 reviews. 

When is Mercedes-Benz of West Chester open?

Mercedes-Benz of West Chester is closed now. It will open at 9:00 a.m.