Mercedes-Benz of West Chester's cover image
Claimed

This profile has been claimed by the business owner or representative.

Mercedes-Benz of West Chester

4.9

About this business

WELCOME TO Mercedes-Benz of West Chester, Ohio When looking at West Chester new car dealers and West Chester pre-owned car dealers for the right luxury vehicle, turn to Mercedes-Benz of West Chester! Our large inventory of new, pre-owned, and Certified Pre-Owned vehicles, paired with our reasonable pricing and excellent customer service, set us apart from other car dealers in West Chester. We also have a dedicated Sprinter Van fleet sales department with business solutions like Sprinter Cargo Vans and the new Metris van. P... read more

Location details

5897 Muhlhauser Rd, West Chester Township, OH, 45069, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.91,163 reviews
Select a rating
dmittleider's profile image
dmittleider 
10 years ago

Provided the service needed, explained items that needed to be fixed and items that could wait till the next service visit. Provided a loaner and provided excellent customer service. 

dmittleider's profile image
dmittleider 
10 years ago

Ron was very professional. He did not pressure us at all about buying a vehicle. He met every need we had and was a pleasure to work with. 

wecoleman's profile image
wecoleman 
10 years ago

My wife and I, she owns a Lexus, were in search of an My wife and I, she owns a Lexus, were in search of an updated auto for me, I OWNED a Lexus. We were actually on the internet searching local dealerships for a certified pre-owned Lexus when we happened upon Westchester Mercedes Benz and a certified pre-owned 2011 C300. First and far most we couldn't believe price! The car had all of the amenities that I was looking for and the mileage was far more than acceptable it was incredible! We called and was provided with the nece... read more

Mrdionneltaylor's profile image
Mrdionneltaylor 
10 years ago

All personnel involved in my purchase were extremely professional and knowledgeable. I will recommend this dealership to my colleagues and friends. Thank you all again! 

HeatherMerc's profile image
HeatherMerc 
10 years ago

Milton Hughes is a fantastic asset to Mercedes in West Chester. He personally made the trip to my house and trained me on my new car. Excellent service! 

JoanCraft13's profile image
JoanCraft13 
10 years ago

Was very pleased with Milton. Hughes "NO PRESURE", honest and truithful approach to our sale. Very helpful in explanations and went to great lengths to find the car we wanted. Was a bit surprised by Financial Manager's approach to "additional" warrenty at end of sale, but it falls within acceptable limits.. I would (and will) reccommend Mr. Hughes and West Chester MB at this point in our experiences. Of course, maintenence and service has yet to be evaluated. Respectfully, Joan & Gerald (Jerry) Craft 

ladoll22's profile image
10 years ago

All I can say is "Wow" !! I went into my "buying-experience" expecting to be blown away only by a new Mercedes car, but the entire process matched the awesomeness of the vehicle. From start to finish, from the minute Milton Hughes introduced himself, as I was stepping out of my old car, to the day I drove off the lot in my new CLA250, I was extremely impressed with the professionalism, friendliness, and "over-the-top" assistance by Milton and Tom. I have owned several businesses, and know what works and doesn't in client/cus... read more

cbrown4756's profile image
cbrown4756 
10 years ago

Very friendly atmosphere. Lisa Hines was attentive, answered all of our questions. Did what she said she was going to do; returned phone calls promptly, took care of small issues, made us feel comfortable with transaction. After sale, we had some open questions answered. Vehicle made some "rattle" noises in the suspension. Lisa offered to take a ride to listen and help understand what we were concerned about. Overall, a great experience. 

tassman56's profile image
tassman56 
10 years ago

Lisa was so kind and patient. She made my wife and I feel at ease as we made the decision to switch from Lexus brand cars. There was no sales pressure and in the end we really felt like new members of the Mercedes Benz FAMILY! 

Frequently asked questions about Mercedes-Benz of West Chester

How is Mercedes-Benz of West Chester rated?

Mercedes-Benz of West Chester has a 4.9 star rating with 1,163 reviews. 

When is Mercedes-Benz of West Chester open?

Mercedes-Benz of West Chester is open now. It will close at 5:00 p.m.