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Mercury Auto Transport | Car Shipping Experts
- Davie, FL
About this business
We ship all vehicle types throughout the United States. Car, SUV, Truck, Van, Boat, RV, Motorcycle and Large Equipment Auto Transport services. All Carriers are FMCSA, DOT Licensed and Insured. We do offer discounts for Military & Senior Citizens. We handle all the logistics of your auto shipment from beginning to end so you can relax. For a free quote and any questions please contact us at (800) 553-1828.
Location details
2240 SW 70th Ave, Davie, FL, 33317, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Contacted multiple times and never got a call back, after deciding based on the website and BBB rating that they were the best choice out of 10 companies. Multiple text, phone calls and couldn't get anyone to respond or answer a phone. Web presence was great, but no one to respond. So just went with my second choice. Sorry... But you have to pick up the phone or respond by text if you want my business. Very disappointed.
They are 3 days late on the estimated date of pickup if my vehicle for a cross country move, and ZERO communication about any information. Never ever would use their services again, unless I wanted to invite stress in my life.
RecommendedWhen I placed an “ad” on the internet, I got probably a dozen replies with a wide range of quotes, $790 to over $1000. Most wanted me to fill out an online form and give a credit card number. Rachel Nelson, from Mercury, was different. She sent a long email detailing how the process worked and said never to give a credit card UNTIL the broker had a truck carrier ready to pick up. I called her on the phone and talked person to person. Then she sent me the form via email. She sent an email every morning at 8:03 indicating the... read more
I didn’t even make it through the quote stage with these guys. They emailed me a quote that was much less than the other offers I received. (Should have been a red flag). I accepted their offer and booked. They contacted me the next day and said they’re just a broker and that price doesn’t mean anything until they find a truck. When I expressed my frustration the guy got rude and I will let the screen shots tell the story. You can make up your own mind. Extremely unprofessional and dishonest in my opinion, and I would never ... read more
I don’t recommend them at all. It’s been almost over a week now and my car still hasn’t been picked up. I’ve already put down a deposit for my car, and nothing is even close to even being in progress. So now they have my money, and nothing is being done. Send my money back and I’ll find someone else to do the job 😡. My thing is why would you call the customer for approval to pick up they car? Just go get it, that’s what I paid for in the first place 🤦♀️.
Our agent Joel Licata was TERRIBLE!! WORSE PERSON TO DEAL WITH!! He is completely rude and does not care about you or his reputation. Only cares about getting paid. We would not recommend this company if you have to deal with Joel!
Connected to Mercury via on line brokerage site as customary, they (Kandy) responded first. As such, based upon their quotation, I committed to their services/price. After 3 days they did not provide any confirmation, only a late shipping option at nearly 50% higher costs with a forecast delivery several days late. The communication then stopped from Mercury, only after they sent me a text seeking to justify why this didn't work ( I have shipped 15+ autos previously without any issues). Very unprofessional - avoid use of the... read more
Beware of their agent Jason Ladd, I don't know if he is representative of the companies general practices but, he will quote you on one price, and then attempt to "round up" the price. If you refuse to "round up" the quote, he will become uncooperative and not list your car.
Don't use this company avoid problems and more.
Frequently asked questions about Mercury Auto Transport | Car Shipping Experts
How is Mercury Auto Transport | Car Shipping Experts rated?
Mercury Auto Transport | Car Shipping Experts has a 4.7 star rating with 11,192 reviews.
When is Mercury Auto Transport | Car Shipping Experts open?
Mercury Auto Transport | Car Shipping Experts is closed now. It will open at 9:00 a.m.