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Mermaid Water Systems

4.9

About this business

Location details

8846 Rixlew Lane, Manassas, VA, 20109, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 4:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.9483 reviews
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Julia P.'s profile image
Julia P. 
3 years ago

The communication was excellent, the technician was friendly, punctual, efficient and clearly explained the work. Great service and I would highly recommend! 

Mark K.'s profile image
Mark K. 
3 years ago

The serviceman was punctual, professional and very knowledgeable. I would use them again. 

June G.'s profile image
June G. 
3 years ago

When we purchased our home, we learned that the previous owners had Mermaid Water install a water treatment and purification system, as well as the hot water heater. We have never had a home with well/septic or treatment/purification system. We have had Mermaid Water come out on several occasions and each time the technicians have been extremely knowledgeable and friendly and conscientious. They have taken time to not only service our home but they have freely shared their knowledge with us and helped us better understand ho... read more

Business response:

Hi, June. We appreciate you taking time out of your busy day to share your experience with us. Glad to hear you had a great experience. 

Greg G.'s profile image
Greg G. 
4 years ago

Mermaid Water responded quickly to come out and test our water. The lab results indicated that the water was not safe to drink but Mermaid Water was quick to offer solutions and install the system. The water is now clean and safe to drink again, and the quality of work performed by Jay was fantastic. This company should be your choice if you want honest, knowledgeable, transparent, and friendly service! 

Jason W.'s profile image
Jason W. 
4 years ago

Brent and Matchett showed up and explained everything to me. Very knowledgeable and friendly and took the time to show Me And explain what they were doing. Awesome crew and highly recommend mermaid water for anyone needing anything! Thanks guys! 

Darrell P.'s profile image
Darrell P. 
4 years ago

Brent and Matchett arrived exactly when scheduled and provided excellent service. The system was stuck in backwash mode and they fixed the issue promptly. Additionally they checked the water main for any additional leaks and in doing so, discovered we had constant water running through two of the upstairs toilets. They didn't have to perform this extra check as part of their service but did so anyway and will ultimately save our family on the water bill. Thanks again Mermaid Systems! 

Julie W.'s profile image
Julie W. 
4 years ago

Very professional and friendly staff! Would definitely have them for our next project. 

Mary S.'s profile image
Mary S. 
4 years ago

Matchett did a great job explaining the problem we were having and fixed it right on the spot. I would recommend Mermaid Water to anyone thinking about a water treatment system for their home. 

Anthony C.'s profile image
Anthony C. 
4 years ago

Matchett Seely is very professional, very knowledgeable and teaching of the water filtration system. He is thorough in his assessment process Informs the customer of findings and recommendations with pros/cons to allow the client make an inform decision. As retired U.S. Engineer Officer, the young man deaths of knowledge of processes in the industry. Having only been in the industry a short period, he performs like a seasoned professional- impressed. Valued technician and wishes him the best as he matures in the field. 

Frequently asked questions about Mermaid Water Systems

How is Mermaid Water Systems rated?

Mermaid Water Systems has a 4.9 star rating with 483 reviews. 

When is Mermaid Water Systems open?

Mermaid Water Systems is open now. It will close at 6:00 p.m.